HR Healthcare 2019

June 18 - 19, 2019

Hyatt Regency Austin, TX

Our Speakers


Lilicia Bailey
Senior Vice President & Chief People Officer
Wake Forest Baptist Medical Center
Ms. Bailey is an executive with 20+ years of leadership in global companies. She has great depth and breadth of experience creating HR vision and strategies that align with organizational goals, building departments for functional alignment and transformation, and leading all facets of “transformative people strategies” that lead to organizational success. Her passion for developing talent and ensuring a high level of organizational effectiveness, engagement, and retention is supported by vast expertise in organizational design; change management; culture assessment; succession and talent planning; strategic staffing; compensation and benefits design; leadership development; diversity and inclusion; community and employee relations; and acquisitions and divestitures. She is a proven people strategist in large, multi-site, complex, service-oriented organizations, and an academic medical center. 

Ms. Bailey joined Wake Forest Baptist Medical Center, a 15,000-employee integrated academic medical center, as the Chief Human Resources Officer in 2016 to lead the evolution of HR from compliance administrators to a People Division that achieves the strategic imperative to be a “Great Place to Work, Learn and Discover”. Since joining the institution she has launched a three-year strategy to transform HR, increased employee engagement scores from 3.91 to 4.14, implemented $14M expense savings through redesign of benefits, upgraded 40% of HR talent, and put competitive pay practices in place for faculty and staff. She is leading all human capital aspects for two acquisitions, a business unit divestiture of 700 employees and a comprehensive strategy to attract and retain nurses. The People Division has established an organizational change management discipline and is leading a human capital management system conversion to a cloud solution. She works with the Board Compensation Committee on executive planning and transitions, CEO evaluations, executive compensation and talent risk assessment.
Susan Bailey-Newell
Texas Division CHRO
CommonSpirit Health

Susan Bailey-Newell is the Division Senior Vice President and Chief Human Resources Officer for CHI St. Luke’s Health, the Texas Division of Catholic Health Initiatives (CHI)—one of the nation’s largest health systems. CHI St. Luke’s Health is a $2 billion full-service health system located across 23,000 square miles, including the Texas Medical Center—the largest medical complex and life science destination in the world. CHI St. Luke’s is comprised of a joint venture academic medical center with Baylor College of Medicine and affiliation with Texas Heart Institute, 11,500 employees located in 16 hospitals and other continuum of care facilities. Susan is responsible for leading all facets of the Human Resources, Organizational Effectiveness/Organizational Development, and Occupational Health functions for the Division. In addition, Susan serves as a member of CHI’s National Human Resources Leadership Council, which is accountable for the strategy, design, and deployment of all HR and Talent Management programs for the CHI enterprise.

Before joining CHI St. Luke’s Health, Susan served as the Associate Vice President of Human Resources for Cincinnati Children’s Hospital Medical Center (CCHMC), a full-service, not-for-profit pediatric academic medical center with 14,000+ employees and was ranked as the Third Best Pediatric Medical Center in the country for 15 consecutive years by U.S. News & World Report. In 2018, the organization was ranked as #2 in the nation. Susan also had two tours over a six-year period with the Cincinnati Metropolitan Housing Authority (CMHA), the largest residential landlord in Cincinnati and provides quality, affordable housing for low- to moderate-income families, and was consistently rated as one of the top “high-performing” housing authorities in the country. She first served as Assistant General Counsel followed by Director of Legal Services, Human Resources, Marketing & Communications, Government Affairs, and Leasing.  

Susan’s diverse professional opportunities and experiences in human resources, culture development, operations, legal, process improvement/performance excellence, M&A, and organizational integrations have provided her with deep appreciation and background to develop and implement Human Resources and operational strategies, programs, and systems that are focused on meeting organizational objectives.  

Susan has played an active leadership role in numerous civic and professional organizations, including serving as a Board Member of the CHI St. Luke’s Health Patients Medical Center, Cincinnati Bar Association, Board Member of the YWCA of Cincinnati, Board Member of Women Helping Women, President of the Greater Cincinnati Women’s Lawyers Association, Board Member of the Northern Kentucky University Executive Leadership and Organizational Change Advisory Board, volunteer and big sister for the Big Brothers/Big Sisters of Greater Cincinnati, court-appointed special advocate (CASA) for the Northern Kentucky Children’s Law Center, and volunteer with the Houston Star of Hope Homeless Shelter for women and children.

Susan received her BA from Xavier University in Cincinnati and her JD from the Salmon P. Chase College of Law, Northern Kentucky University, where she served on both Law Review and Moot Court.

Nichelle Baker
Chair, HR, People Consulting
Mayo Clinic

Nichelle Baker has over 25 years of vast Human Resource (HR) experience.  Nichelle joined Mayo Clinic in 1997.  She is Chair, HR People Consulting.  Nichelle is a shared service leader based out of Arizona.  She is the site HR liaison for Mayo Clinic in Arizona and has oversight for an enterprise team focused on HR business partner consultation and the delivery of client-centric customer relations with top level leaders.  In addition, she has responsibility for the HR administrative leaders of the Office of Staff Services as well as Professionalism and Values.  She is a member of Mayo Clinic’s People and Culture Committee (PCC).  PCC is accountable for overall people strategies that strengthen Mayo's talent and workforce.  It acts as a steward of Mayo Clinic’s values-based culture, and is the forum to coordinate activities, initiatives and programs that involve Mayo's personnel policies and processes, staff engagement, staff wellbeing, talent development, diversity and inclusion, sustainability and professionalism. Nichelle has her Bachelors of Arts degree from Manhattanville College and is pursuing her Masters in Human Resources.  She is a member of the Society for Human Resource Management (SHRM.)       

Stephanie Becerra
Senior Director, Learning & Development
Scripps Health

A senior learning operations and talent development leader, Stephanie Becerra creates strategy and successful workforce and leadership development programs to build the organization’s talent capital.  She partners closely with site and corporate leaders on workforce enhancing initiatives that are aligned with the organization’s strategic goals.  She leads the centralized learning and talent development departments at Scripps Health in San Diego, California – a healthcare system with more than 13,000 employees across five hospital campuses, an ambulatory care network of clinics, physicians’ offices, outpatient centers and home based care services. 

Heather Brace
SVP, Chief People Officer
Intermountain Healthcare

Heather Brace is the Senior Vice President and Chief People Officer for Intermountain Healthcare, an integrated, not-for-profit health system with more than 37,000 employees. She leads and has strategic oversight for Human Resources, supporting the organization’s strategic goals and utilizing proven, sophisticated tools for job design, learning and development, leadership strategy, culture enhancement, and diversity management to maximize employee performance and the caregiver experience.

Heather is a consummate healthcare executive with more than 20 years of leadership and human resources experience in all areas of the field. She has fulfilled such roles as HR Executive Partner, HR Regional Director, HR Director for Homecare & Hospice, HR Manager for Intermountain Medical Center, Sr. Consultant, and Senior Recruiter. In her most recent role as HR Executive Partner, Heather was instrumental in partnering with senior leaders to re-organize 43 Intermountain functions—helping these teams move from locally-focused processes to an aligned, consistent, and collaborative approach to providing care and service to our patients, customers, and caregivers. Heather is passionate about empowering leaders and employees at every level to meet their full potential on behalf of Intermountain’s mission of helping people live the healthiest lives possible.

In 2002 Heather led the medical volunteer program for the Salt Lake City Olympic and Paralympics Games and was responsible for recruiting and implementing the volunteers. She received both her master’s degree in Health Services Administration and Health Promotion and Education and her bachelor’s degree in Mass Communications from the University of Utah. Heather and her husband, Matt, are the proud parents of two boys.

Alen Brcic
Director, HR Technology
Novant Health

Alen Brcic is the Director of HR Technology at Novant Health a not-for-profit health system with more than 29,000 team members, responsible for the digitalization of the people business.  Alen holds an MBA from Lipscomb University with an emphasis on Leadership and Conflict Management.

Alen brings 15+ years of entrepreneurship and healthcare leadership experience in the professional services and healthcare sectors.  He is a digital transformation leader with the mission to deliver exceptional services and solutions to internal and external customers, to support making healthcare remarkable.  His experience is in providing leadership, digital strategy, implementation, and functional accountability for large-scale information systems.

Barry Burns
Regional VP, HR
Methodist Healthcare System (HCA)

Barry graduated form Texas A&M in 1991 with a BBA in Management, and a concentration in Human Resources.  After completing two cooperative education rotations while attending Texas A&M, Barry went to work full time with the NASA Johnson Space Center in Houston Texas as a Human Resources Representative.  After spending seven years as a Federal employee with both NASA and the United States Attorney’s Office, Barry began his career in healthcare where he served in leadership roles with Houston’s Kelsey-Seybold Clinic, and The Methodist Hospital System.

Barry and his family moved to San Antonio and joined Methodist Healthcare in December 2003.  Barry has served in various human resources leadership positions with the System, and was promoted to the Vice President of Human Resources in August, 2010, overseeing overall HR strategy and support for the System’s ten freestanding hospitals and approximately 11,000 employees.

Barry and his wife Irma have a 19-year old daughter, Rachel, who attends college in New York City.  In his spare time, Barry enjoys taking classes completing a second degree in Culinary Arts and playing golf.

David Campbell
Senior Director, Organizational Learning
Children's Health
David started his career as an Emergency Room nurse, but soon developed a passion for helping patients through developing other clinical staff.  From his first training role as an ER Clinical Educator, David has advanced through successive roles to increase his influence in learning and development in the healthcare industry.  David’s current role is Senior Director of Organizational Learning at Children’s Health in Dallas, TX.  Current interests include learning analytics and creating an employee-driven learning culture through individualized, curated content accessible at the point of need.  David has a Master’s degree in Nursing Education and is Board Certified in Nursing Professional Development.  
Stephanie Clark
System Director, Customer Experience & Chief Learning Officer
Baptist Memorial Health Care
Sharon Confessore
Chief Learning Officer
formerly at Bon Secours Health

Sharon Confessore is a learning and change leader with extensive experience in identifying, developing and implementing strategies, best practices and standards for building organizational and individual capacity to meet business imperatives.  As an innovative leader and strategist in health care organizations and a skilled coach and thought partner to executive leaders, she has lead corporate wide transformation efforts including learning and change efforts associated with EPIC installs in both ambulatory and acute settings, created clinician leadership programs and executed a corporate wide assessment and redesign of a learning enterprise of over 25,000 staff and clinicians to maximize use of virtual learning that resulted in significant cost savings and training time requirements.

Sharon created a corporate-wide physician leadership strategy and implemented programs and experiences for physician leaders at all levels, including CMOs and high potential early career physicians in two organizations. Over 200 physicians completed programs  in change leadership, team effectiveness, the business of healthcare and executive presence.  

Sharon’s varied career in both healthcare and academia allows her to leverage her passion for learning to challenge others to think differently, see new possibilities and then act to create results in the healthcare space.  Her favorite experiences involve combining evidence based data and robust dialogue  to collectively create solutions that are different, practical and effective.

Sharon’s professional experience includes Chief Learning Officer at Bon Secours Health System in Marriottsville MD, and at Kaiser Kaiser Permanente, Mid Atlantic States, and George Washington University.  She has co-authored a book on self-directed learning and completed numerous articles and presentations focusing on leadership development, learning systems design, and change management .    She lives with her husband Gary in Rockville MD, where she enjoys gardening and her daily runs.


David Crawford
VP, Talent Acquisition

David A. Crawford, M.B.A., is Vice President, Talent Acquisition for NewYork-Presbyterian. In this role, he is responsible for leading talent acquisition strategies and operations, including workforce planning, recruitment, retention, and employment branding/marketing. Mr. Crawford joined NewYork-Presbyterian in 2015 with significant experience in talent acquisition strategy, talent management, and workplace diversity. Previously, he served as Vice President for Global Talent Acquisition at MasterCard, where he brought thought leadership to the company’s internal and external talent acquisition strategy. Prior to this, he worked for two years at BlackRock as Director and Global Head of Recruiting and Diversity. From 1985 through 2008, Mr. Crawford worked at Goldman, Sachs & Co., with increasing levels of responsibility, serving in both the Operations and Finance Divisions before holding various human capital management roles, ultimately as Vice President for Recruiting. He holds a Bachelor of Arts in Economics from the University of Michigan, as well as a Master of Business Administration with a concentration in Management Accounting from Rutgers, the State University of New Jersey.

Jason Dennison
Dignity Health

Jason Dennison is the Vice President of Human Resources for the San Francisco Bay Service Area within Dignity Health; responsible for HR Operations and the integration of multiple COEs. Jason is certified as a Senior Professional in Human Resources (SPHR) and holds an MBA from Pepperdine University.  

Jason brings nearly 20 years of human resource leadership and transformation experience in multiple industries, such as logistics, consumer packaged goods (CPG), and his passion - healthcare. His expertise is in both operational and strategic HR practices. Leading and influencing human resource developments and aligning structure with technology to gain efficiencies, while developing capabilities to support growth and change management. Jason additionally has extensive merger and acquisition integration experience.

Pamela Dixon Ridgeway
VP, Talent
Christiana Care Health System
Daniel Enright
Director, Talent Analytics
Parkland Health & Hospital System

Dan Enright has twenty years with of experience in HR, Finance and international business. Dan has gained diverse HR experience through a variety of roles at Parkland and currently leads a team of analysts dedicated to metrics, reporting and analytics specific to HR and talent management. 

Prior to joining Parkland, Dan worked in the corporate relocation industry, most recently as a Manager of Financial Planning & Analysis overseeing the financial aspects of opening offices in Europe and Asia and developing customized pricing models for new business opportunities. 

Dan earned a bachelor’s in business administration from Texas A&M University and a master’s in business administration from Dallas Baptist University. He holds professional certifications in HR (Senior Professional in Human Resources from HRCI and SHRM’s Senior Certified Professional) and Compensation (Certified Compensation Professional from World at Work).

Karmen Fittes
Executive Director, Talent & Rewards
UC Davis
Cheryl Flynn
Methodist Health System
Jill Fragoso
Children’s Hospital New Orleans

Jill Fragoso is the Assistant Vice President of Human Resources at Children’s Hospital New Orleans, the only freestanding children’s hospital in Louisiana.  Jill most recently served as the Director of Benefits and Wellbeing at Texas Children’s Hospital, consistently ranked among the top 5 children’s hospitals in the nation.  There, she was responsible for strategy and operations of the health and welfare programs, Occupational Health Clinic, Employee Medical Clinic and Employee Wellbeing.  Prior to joining Texas Children’s, Jill served as the System Director of Employee Health and Workers’ Compensation for Presence Health, a 12-hospital system headquartered in Chicago.  She received both her BSN and MA in Health Promotion from the University of Iowa, where she was a varsity diver on the Women’s Swimming and Diving Team.  Jill is a Fellow in the American College of Healthcare Executives.  She is also a Certified Occupational Health Nurse Specialist.  She has presented at seminars and conferences on the topics of wellbeing in the workplace, and promoting and protecting worker health.  Jill and her husband, Lou, are both Ironman triathletes. They have five children and live in New Orleans, Louisiana.  

David Gill
AVP, Employee Experience
Northwell Health
David Gill is the Assistant Vice President, Employee Experience with Northwell Health in the New York Metropolitan area. Within this role, David champions workforce engagement by working to improve employees’ experiences from attraction to retirement. David has responsibility for the strategy, development, implementation and ongoing execution of engagement initiatives and measurement, external and internal awards and recognition, and the sustainability of the employee value proposition. Prior to joining Northwell Health, David led the Human Resources Assessment and Selection function at Verizon Communications, which was responsible for the development, validation and implementation of the talent acquisition processes for hiring new employees. With over fifteen years of Talent Management experience and applied research across multiple industries, David’s areas of expertise include employee engagement and retention, talent identification, performance management and employee development. He received his Ph.D. and M.S. in Industrial and Organizational Psychology and a certificate in Occupational Health Psychology from Kansas State University.
Peter Gioacchini
VP, Talent Selection, Solutions, & Services
Hackensack Meridian Health
Sebastien Girard
SVP, Workforce Engagement
Atrium Health

Sebastien Girard joined Atrium Health as Senior Vice President of Workforce Engagement in December 2018. He is responsible for strategic and operational advancement of Atrium Health system employment and labor management strategies, talent acquisition, data analytics, strategic workforce planning, HR compliance, and employment practice development and delivery – including a focus on advancing employee engagement and solidifying Atrium Health as an employer of choice. 

Sebastien’s career spans more than 20 years in overseeing sales, human resources and recruiting teams, profit and loss statement management, and adapting talent acquisition business models to market needs in the staffing and healthcare industries. 

Sebastien previously served as Vice President & Chief Workforce Officer for Parkland Hospital in Dallas, TX. He was responsible for talent acquisition, the implementation of a strategic workforce planning model, labor optimization function and manage the occupational health department for Parkland Health & Hospital System. 

Prior to his work at Parkland Hospital Sebastien was Senior Vice President at Randstad USA, where he oversaw North East U.S. operations. Sebastien also served at Randstad Canada from 2001 to 2010 serving as Executive Vice President in 2009 and 2010. In his tenure, Sebastien spearheaded double digit organic growth year-over-year for seven straight years while maintaining a Canadian Top 50 Best Places to Work status (rank: 12) and Canadian Top 50 Best Places to Work for Women (rank: 5).

Sebastien holds a Master of Business Administration from the Massachusetts Institute of Technology (MIT).

Matt Gosney
Vice President, Organizational Development
UC Health
Andre Harrison
VP, Associate & Labor Relations
AMITA Health

Andre Harrison, Vice President, Associate & Labor Relations, Amita Health and Presence Health.  Andre has previously held Human Resources and Labor Relations leadership roles with John Deere, Chrysler, and Ford Motors.  Andre also practiced labor and employment law with Littler in San Jose, California.  He has a background in law enforcement, having served as an Illinois State Trooper and in the U.S. Army Military Police.  In his current role, Andre and his team’s primary focus has been on the smooth integration of the two healthcare systems, compliance with the System’s eight collective bargaining agreements, and maintaining a union-free, positive employer environment for the system’s more than 30,000 associates providing excellent care and service to patients at Amita’s 16 hospitals. 

Roby Hunt
Vice President, Human Resources
MedStar Medical Group
As Vice President of Human Resources for MedStar Medical Group (MMG), Roby A. Hunt oversees the development and implementation of the MMG’s people strategy to ensure the medical group is attracting, developing, and retaining the top physicians and associates needed to achieve its mission. Mr. Hunt is responsible for all areas of human resources, including physician recruitment, talent management, compensation, benefits, employee education and development. In this role, he serves on the MMG Executive Team. 

Mr. Hunt has more than than 25 years of experience leading human resources for nonprofit health systems, hospitals, and physician groups. Prior to arriving at MMG, Mr. Hunt served as Chief Human Resources Officer at the Association of American Medical Colleges, as the human resources administrator at the University of Virginia Medical Center. Mr. Hunt also served as the corporate vice president of human resources effectiveness for Catholic Healthcare West (now Dignity Health) in San Francisco and Director of Human Resources at Shriners’ Hospitals for Children in Sacramento. He earned his B.A. degree in organizational communications from Brigham Young University and is certified as a senior professional in human resources (SPHR) by the Human Resources Certification Institute.
David Jones
Stanford HealthCare

David D. Jones has over 25 years experience as Chief Human Resources Officer, leading several large-scale organizational change and HR Transformation efforts. He has a strong track record of driving business results through the development and execution of world-class Human Resources strategies. He is a transformational leader, having driven major change initiatives in diverse industries such as e-commerce, financial services, academic medicine and health care. He uses a strategic approach to addressing people-related business issues that delivers measurable and sustainable business performance and results.  David specializes in helping organizations create business relevant HR Strategies, then transforming the HR functions to deliver measurable and sustainable business performance, and accountability through HR metrics.

Guwan Jones
VP, Workforce Planning & Chief Diversity Officer
Baylor Scott & White Health

Guwan Jones is the Chief Diversity Officer of Baylor Scott & White Health, the largest not-for-profit health system in Texas. The integrated delivery network includes 47,000 employees, 50 hospitals, more than 1,000 access points, Scott & White Health Plan, Baylor Scott & White Research Institute and one of the nation’s largest accountable care organizations,Baylor Scott & White Quality Alliance.

Continuing a career dedicated to advocacy for the vulnerable and underserved. Ms. Jones leads efforts to shape the workforce of the future so that it better mirrors communities served. She is an impassioned advocate, addressing racial and ethnic care disparities in health care. Additionally, she serves as one of 30 members in an executive council of the American Leadership Council for Diversity in Healthcare, an executive support team for the American Hospital Association’s Institute for Diversity in Healthcare Management. The executive council’s focus is on guiding efforts to improve representation and care for underserved/underrepresented populations.

During Ms. Jones’ tenure, local and national organizations continue to recognize Baylor Scott & White Health’s commitment to building a more inclusive environment. Honors include the Great Place to Work® Best Workplaces for Diversity (multi-year), Military Friendly® Employer (multi-year) and the Distinguished Healthcare Diversity Excellence Award (2018).

Prior to her current role, Ms. Jones served as Advocacy Manager at Dallas, Texas-based Children’s Health and held various advocacy roles in North Texas (Tarrant County Health Department and the La Sima Foundation) and Arkansas (Arkansas Minority Health Commission).

Ms. Jones holds a Master of Public Health from the University of North Texas Health Science Center, Fort Worth, TX and a Bachelor of Science in Health Science from the University of Arkansas at Fayetteville, AR. She is the recipient of multiple honors including the Dallas Business Journal’s 2019 Minority Business Leader Awards.

John Leech
Director, Talent Acquisition
St Jude Children’s Hospital
Melissa Love
VP, Professional Staff Services & Human Resources
Ochsner Health System

Melissa currently serves as the Vice President for Professional Staff Services and Ochsner Health System. Melissa leads a team focused on Physician and Advanced Practice Provider recruitment, onboarding and well-being across the organization. Her role partners with physician and division leaders to develop and implement strategies that positively impact business goals, drives performance outcomes and ensures effective initiatives focused on recognition, training, benefits and compensation that drive engagement and retention of our employed physicians and providers. In addition, Melissa partners with Ochsner’s newly named Chief Wellness Officer to oversee the Office of Professional Well-being.

Melissa has 18 years of Human Resources experience and up until January of 2019 she served as HR Business Partner to the Ochsner Medical Center Executive team for past 9 years. Her HR Business partner experience includes Employee Relations, Leader Coaching, Policy and Compliance, Strategic Planning, Succession Planning, Talent Acquisition and Compliance.  Prior to that she was the Manager of Talent Acquisition for Ochsner Health System where key accomplishments included centralizing Nurse Recruitment and HR acquisition work involving several healthcare facilities across the system.

Melissa holds a Master’s degree in Industrial-Organizational Psychology and a Bachelor’s Degree in Fitness and Wellness Management from Louisiana Tech University.

Ayesha Khan
HR Director, Chief Transformation Office
Advocate Aurora Health
Beverly Kravitz
Director, HR, Communications & Legal Affairs
Jewish General Hospital
Carol Kubeldis
Vice President, Talent Acquisition
Providence St. Joseph Health
Ginger Madden
Senior Director, Total Rewards & HR

Ginger Madden is the Senior Director of Total Rewards for TriHealth, Inc in Cincinnati Ohio.   In her role, she leads strategic direction for all total rewards programs including compensation and benefits for all employees through the executive team.   She also has oversight for the HR Technology, HR Service Center and HR Operations/Compliance teams.   

 Ms. Madden began her career at Riverside Hospital in Human Resources where she advanced the recruitment, leave of absence and compensation teams.   She was quickly promoted to the Compensation & Benefit Planning Manager where her innovation and due diligence supported their rapid growth and led to the foundation of Ohio Health.  This experience led her to Good Samaritan Hospital where she oversaw their compensation programs and supported the redesign of executive incentive programs in conjunction with their Board.   After supporting the due diligence to form TriHealth, Inc., Ginger was promoted to Director of Compensation and HR Technology.  In this role, she lead the selection and implementation of several HR systems and assumed responsibility for the development and oversite of an HR Service Center for their 12,000 employees.  Ms. Madden, was recently promoted to her current role leading the redesign of TriHealth’s total rewards programs, including their employee health plan and was  recently recognized for her leadership in the successful co-location of Cardiovascular Thoracic Surgery programs.   Ms. Madden holds her master’s degree in Labor and Human Resources and an undergraduate degree in business administration from Ohio State University.    Currently, Ms. Madden serves as a member of the Madeira City School Board.

Nicole McConnell
Spectrum Health System

Nicole McConnell is senior vice president, human resources, of Spectrum Health, a $6.5 billion not-for-profit integrated health system based in West Michigan. In this role, she is responsible for providing HR strategic oversight and guidance to the Spectrum Health Medical Group, the largest and most comprehensive multispecialty medical group in West Michigan, employing over 1800 physicians and advanced practice providers. In addition, Nicole has system responsibility for executive, employee and physician compensation, employee lifecycle, human resources communications, and physician, advanced practice provider and executive recruitment centers of expertise. 

Under her leadership, Spectrum Health implemented a quarterly employee engagement survey and listening strategy; established a service recognition program; developed a strategic plan for inclusion and diversity with five areas of focus: equity of care, cultural competence, workforce diversity, supplier diversity and community engagement; expanded the number of inclusion resource groups from three to seven; and <helped lead efforts towards Spectrum Health joining/signing on to> the American Hospital Association’s #123 Equity Pledge to Act.  

Specific to the Spectrum Health Medical Group, Nicole has implemented a value-based physician compensation model inclusive of a group performance incentive, designed a physician performance mentoring infrastructure, developed an advanced practice provider leadership strategy, established a provider advisory committee to focus on improving engagement and partnered with Health Management Academy to launch a robust physician leadership development program.  

Alison Mincey
Senior Associate VP, HR
The Ohio State University Wexner Medical Center
Lisa Minor
Director, Leadership Programs & Learning Operations
Cleveland Clinic

Lisa Minor is the director of leadership programs and learning operations within the Global Leadership and Learning Institute at Cleveland Clinic. In her role, she leads the strategic direction of executive and physician leader onboarding, which includes both employee onboarding and executive coaching. She also directs the project management functions of the department through the AGILE methodology, merging Learning and Development philosophies with IT processes.

Ms. Minor began her career delivering systems training to software vendors and publishers at OverDrive, Inc. in Cleveland, Ohio. This experience led her to Cleveland Clinic where she implemented the registration and billing training efforts of the Enterprise Administrative Patient Management (EAPM) project for Cleveland Clinic Florida. Following this initiative, Ms. Minor was promoted to management within the office of patient experience, where she developed a team of training specialists who delivered service excellence programming and coaching across the organization and through business development efforts. In Ms. Minor’s tenure at the Clinic, she has had the opportunity to coach physician executives and colleagues alike. Ms. Minor holds a master’s degree in business administration from Indiana Wesleyan University and an undergraduate degree in communication and culture from Indiana University Bloomington. She is a certified professional coach and is currently pursuing her International Coaching Federation credential. 

Cindy Morgan
VP, Learning & Organizational Development
Penn Medicine
Cindy Morgan is a highly experienced consultant with nearly 20 years of hands-on experience building robust talent pipelines, managing complex organizational change, and serving as a trusted advisor to leaders in a variety of organizations and industries. She has a proven ability to quickly assess complex systems and develop creative, practical solutions in a full range of services including: Culture change and integration, Talent management, Team building, Strategic planning, Employee engagement, Leadership development, Executive coaching, Competency development, Succession planning, Workforce development, Performance management, Onboarding, Training and development, Customer / Patient satisfaction, Systems integration support, Process improvement

Cindy has experience in delivering strategic human resources services and leading change initiatives across the full spectrum of the healthcare industry, including: acute care, post-acute care, long term care, physician practices, population management, managed care and pharmaceuticals. Cindy was named Acting Chief Human Resources Office across the University of Pennsylvania Health System in 2018, in addition to serving in her current role as the Vice President of Learning & Organizational Development at Penn Medicine and leader of the Penn Medicine Academy (PMA) since 2014. Her PMA team consists of forty talented members who are responsible for workforce development, talent management, leadership development, change management, patient experience, simulation, learning strategies and infrastructure for the top ten ranked academic medical center with 45,000+ faculty and staff and $7.5 billion in revenue.
Prior to Penn Medicine, Cindy was the Vice President of Organization Development & Learning at the NYU Langone Medical Center where she led a team of forty change agents responsible for building talent management, leadership development and change management strategies for the nationally ranked academic medical center with nearly 20,000 faculty and staff and $3Billion in revenue. Among many successful interventions and projects, Cindy and her team implemented an enterprise-wide competency framework and an engagement survey, which were both applicable to faculty and staff and were considered groundbreaking in academic medicine. Prior to her work at NYULMC, Cindy was the Director of Organization Development at the Visiting Nurse Service of New York where she led a team of ten in driving employee engagement and retention and building talent management infrastructure for the organization consisting of 12,000 employees and earning $1Billion in revenue. Before that, Cindy was a Principal Consultant at Akibia where she was responsible for selling and delivering strategy and change management consulting services for system implementations across a variety of industries, including manufacturing, news media, stock footage, healthcare, technology, manufacturing, and consumer goods. Earlier in her career, Cindy worked at UnitedHealthcare as the National Manager of Training and Development, where she provided training to 30 health plans and served as an executive coach for sales and service leaders, which resulted in improvements in overall sales performance. She started her career at Wallace Labs as a Senior Professional Medical Sales Representative where she was ranked nationally and exceeded her sales target each year.
Sandra Murray
Texas Division Director, Talent Management
CommonSpirit Health

Sandra “Sandi” Murray joined CHI St. Luke’s Health in 2009 as a Senior Organizational Development Specialist. She was subsequently promoted to Manager of Organizational Development and is currently Division Director of Talent Management, which comprises Leadership Development, Organizational Learning and Diversity/Inclusion. 

In her current role, she is responsible for overseeing strategic talent management programs and activities, including assessment, performance, training and development, leader coaching and engagement activities at CHI St. Luke’s Health’s Texas Region. 

Sandi has more than 13 years of experience in development and consulting. Over the years, she has led many successful programs including the implementation of the first online Performance Management Program (SuccessFactors); the redesign of the New Hire Onboarding and Orientation process; the design and implementation of CHI St. Luke’s Health’s first online recognition program; and the development of Leadership Development programing for all levels of leaders (front line leaders, middle management and executive). As an Executive Coach she fosters the development of leaders across the organization to support their growth as a leader and individual. 

Previously, Sandi worked at Korn/Ferry International, a global executive leadership and recruitment consulting firm, where she served as a Client Solutions Leader and consulted organizations in the creation of highly effective teams, employee and leader development programs, and process effectiveness with a focus on recruiting, developing, and retaining employees. 

Sandi earned a Bachelor of Science in Psychology from Texas Christian University in Fort Worth, Texas, Master of Science in Psychology from Pepperdine University in Malibu, California and a Doctorate in Industrial and Organizational Psychology from Capella University. Sandi is a Certified Associate Coach (ACC) from Rice University’s Doerr Institute for Leadership and a Certified Physician Development Coach. Fluent in many leadership tools, she is trained in Lominger Leadership Architect, a certified facilitator of the DISC assessment tool, Franklin Covey suite of tools, the EQ Emotional Intelligence Assessment and Leadership Practices Inventory. 

Michelle Newton
Director, Talent Recruitment
MD Anderson
Wendy Olson
Director, HR
Northwestern Memorial Healthcare
Tara O'Shea
Cedars-Sinai Health System
Queenie Plater
Vice President, Human Resources
Johns Hopkins Medicine
Queenie C. Plater, M.S., is Vice President of Human Resources for Johns Hopkins Medicine's Community Division. That division includes Sibley Memorial Hospital, Suburban hospital and Howard County General Hospital.
She is also a faculty member of the department of Health Policy and Management at the Johns Hopkins Bloomberg School of Public Health, where she teaches courses related to human resource issues. Until 2010, she also taught at Georgetown University's School of Nursing and Health Sciences. At Georgetown, she also served as an academic preceptor and executive mentor in the university's health systems administration program.
In June, 2016 Queenie was appointed by the DC Mayor’s office of Talent and Appointment as a member of the Workforce Investment Council. In addition to her accomplishments at Sibley and Johns Hopkins Medicine, Plater is also co-chair of human resources for the District of Columbia Hospital Association.  
Plater began her career at Sibley as an employment assistant. She quickly rose through the ranks and was named Vice President and Chief Human Resources Officer in 2005. She was one of the executives instrumental in Sibley's merger with Johns Hopkins Medicine in 2010. 
In 2002, then Maryland governor Parris Glendening appointed Plater Commissioner for Community Services Reimbursement Rate.
A resident of Bethesda, Maryland, Plater received her Bachelor of Science degree in Organizational Management from Washington Adventist University. She later obtained a Master of Science degree in Applied Behavioral Science from the Johns Hopkins University.
Keri Slegh
Division Chair, HR Advisory
Mayo Clinic

Keri Slegh has over 20 years of vast Human Resource (HR) experience.  Keri joined Mayo Clinic in 1997 and her current role is Division Chair in Human Resources.  Keri is a shared service leader based in Minnesota and has enterprise oversight for the HR Advisory team.  HR Advisory provides a wide variety of services including employee and labor relations, workplace investigations, policy development and legal compliance, organizational integration and design, organizational effectiveness, change management, workforce and succession planning.    Keri leads the Harassment team that is responsible for ongoing education, organizational approach, benchmarking, and implementation of policies with the goal of eliminating harassment in the workplace.  Keri has her Bachelors of Science degree in Human Resources Management from Winona State University and her Masters in Human Resources Management from St. Mary’s University.  She is a certified Senior Professional in Human Resources (SPHR), a member of the Society for Human Resource Management (SHRM) and certified as a Senior Certified Professional (SHRM-SCP).          

Nikki Sumpter
Senior Vice President & Chief Human Resources Officer
Atlantic Health System
Nancy Viramontes
Director, Employee Engagement and Learning & Development
Kettering Health
Trevor Walker
VP, HR, Organizational Development, & Learning
Trevor Walker is Vice President of Human Resources: Organizational Development & Learning for Ascension, the nation’s largest nonprofit health system and world’s largest Catholic health system.  He is responsible for Leadership Development, Talent Management, Culture, Change Leadership, Learning Solutions, Technologies and Delivery and Workforce Capability Development.

A pioneering Organizational Development & Learning Executive recognized as a bold, genuine architect of benchmark talent management and learning and development interventions for organizations within the service, utility, manufacturing, and healthcare sectors. Trevor has created, consolidated and optimized structures and organizations that effectively and efficiently solve human performance problems and leverage employee development opportunities to improve business outcomes.

A graduate of Brigham Young University and Pacific Lutheran University, Trevor’s career has included work with FranklinCovey, The National Institute of Standards and Technologies Idaho Affiliate, Boise Cascade Corporation, Catholic Health Initiatives, Trinity Health, St. Luke’s Health and currently Ascension.
Trevor serves as a board member of the Commission of Accreditation of Healthcare Management Education and as a member of the SkillSoft Executive Advisory Board.

He has an in-depth knowledge of human performance improvement systems, organizational culture change and generational variables, and his work has always been focused on meeting the strategic needs of organizations though the development and support of a competent and capable workforce.

Trevor’s interest outside of work include, health & fitness, ice hockey, traveling and time with his wife of 24 years Tammie and their four children, Justin, Zachary, Jadyn and Treyvn.

Tomya Watt
VP, Talent Acquisition
Memorial Sloan-Kettering Cancer Center
Qiana Williams
VP, Chief Diversity Officer

Qiana Williams is VP, Culture & Engagement and Chief Diversity & Inclusion Officer at OhioHealth. In this role, she is responsible for defining, enabling and fostering a corporate culture that values diversity of talent, ideas, values and backgrounds across all parts of the company. In addition, she is responsible for creating and driving cultural initiatives that promote a For All culture, including advancement opportunities for associates, strong retention of high performers, and high engagement of all team members. 

For more than 15 years, Qiana has delivered strategic leadership, human capital and organizational effectiveness solutions that have helped move people and organizations toward their desired goals. Qiana has built significant expertise in partnering with senior leaders to drive business strategy, culture transformation, workforce planning, and talent management. Her experience spans a wide range of U.S. and global industries and businesses, including healthcare, consumer products, financial services, manufacturing and retail, human services and education.

Qiana has authored many articles and white papers. She is the author of two books: Win at Work: A Career Roadmap for Building a Wildly Successful Career and The Career Roadmap.

Qiana holds an undergraduate degree from The Ohio State University and graduate degrees from Xavier University (OH) and the University of Georgia. She is certified through the Human Resource Certification Institute as a Senior Human Resource Professional (SPHR). Qiana is also a member of Calibr of the Executive Leadership Council. 

Judy Zola
Director, Learning & Development
Boston Children’s Hospital

Judith is a dynamic and results-driven learning and development professional with extensive experience in the design, delivery, evaluation and implementation of large scale, complex learning processes across North America. She is an articulate and engaging communicator, recognized as a creative problem solver and a highly effective, cross-functional team leader. 

Judith is currently the director of organizational learning and professional development at Boston Children’s Hospital, where she has worked for the last three years. There, Judith provides strategic leadership to a team of 8 learning and development consultants and technical trainers. She is responsible for management and oversight of enterprise-wide learning program implementation including communication, marketing and coordinating.  She leads the design, creation, evaluation and implementation of leadership curriculum for all managers and staff. 

Prior to Boston Children’s Hospital, Judith spent a bulk of her career at Sodexo. She managed learning teams throughout North America.

Judith has a MBA from Babson College, and a BA in Music from Vassar College.

Judith has three amazing children, and in her spare time she is the president of her synagogue in Lexington, MA.

Bianca Rehmer
Senior Manager, Employee Insights
Rohit Tripathi
Chief Strategist, Healthcare
Kasper Hulthin
Co-Founder & Chief Growth Officer
Kate Antonini
Director, Business Development

Kate Antonini, Director of Business Development, is responsible for developing relationships with leading employers based on the West Coast.  She works closely with HR Benefits and Talent Recruitment departments to educate existing employees and new hires on how easily they can start improving their financial health through the SoFi at WORK programs their company offers them. Kate comes to SoFi from a 11 year career in finance/payments from First Data Corporation. Kate received a B.S. degree from Santa Clara University, Leavey School of Business. She resides in Marin County, California and has already started contributing to a 529 for her 4 year old daughter's future education expenses. 

Janet Fields
Director, Business Development

Janet Fields, Director of Business Development, is responsible for creating brand awareness and generating opportunities for SoFi in the Southeast region of the US. She brings voluntary benefits expertise to SoFi as talent-focused corporations are looking to offer student loan solutions as a critical component of their employee and financial wellness strategies. Janet comes to SoFi from a 15-year career at MetLife where she supported key relationships of MetLife’s largest global financial institutions and asset management firms. Fields received a B.A. degree from Gettysburg College and is also a US patent holder. She resides in Pelham, New York with her husband Joe and their four children (two recent college graduates, one in college and one in high school - did someone say....student debt?).   

Scott Van Horn
Tango Health

Scott Van Horn is an accomplished leader and CEO of Tango Health. He has steadily taken on more responsibility during his nine years at Tango previously managing the entire client experience as President, including Client Services, Technology and Development and Technical Operations. Recently he led efforts to enhance Tango's popular benefits decision support software, Tango Decision Assist™. 

Scott has worked with hundreds of employers and has become a thought leader in the HR & Benefits space. He is especially knowledgeable about benefits communications and ACA compliance. Scott holds a Six Sigma Greenbelt certification and has over 16 years of experience managing client support teams within financial institutions and technology organizations. Prior to joining Tango in 2010, he led several treasury implementation teams across the country for Bank of America and renewed their client education curriculum and methodology. Scott holds a Bachelor of Arts in English from the University of Utah in Salt Lake City. 

Dominick Squicciarini MPH/MBA
Executive Director, Strategic Partnerships
Purdue University Global

With previous experience as an educator, researcher, and health care provider, Dominick is passionate about education and its transformative effects.  In fact, for the last 10 years, as an assistant dean of curriculum, he has helped launch innovative nursing and health sciences programs from associate’s to doctoral-level degrees at Purdue Global.  Dominick now shares that passion by helping organizations connect their strategic goals to customized educational solutions.

Karen Moore
Senior Marketing Manager, Healthcare & Life Sciences

Karen Moore is the Senior Marketing Manager for HireRight’s Healthcare and Life Sciences business.  Ms Moore has over 20 years of experience in tracking healthcare trends and analyzing business drivers as the commercialization lead for companies ranging from tech start-ups to 3M, Johnson & Johnson, Kimberly Clark and Ecolab. She has been an invited speaker for Healthcare conferences in the U.S., Dubai, Israel, Korea, Japan, Ireland, the U.K. and Switzerland and has written for publications including Infection Control Today, Healthcare Purchasing News and Outpatient Surgery. She graduated with honors from Elon University with a dual degree in Economics and English and holds a MBA in International Marketing from Western International University.  

Iman Abuzeidi
Co-Founder, CEO
Incredible Health
Julie Fletcher
Chief Talent Officer
AMN Healthcare

Julie Fletcher is the Chief Talent Officer for AMN Healthcare and in that role she provides leadership for attracting, developing, and optimizing team member talent for corporate roles and across the AMN diverse family of workforce solutions and staffing companies. She is also responsible for Credentialing Operations, which encompasses the critical process of validating required credentialing documents for our healthcare providers. 

Ms. Fletcher joined AMN Healthcare in 2008 as the Senior Vice President, Human Resources and was promoted to the Chief Talent Officer role in 2014. AMN Healthcare is passionately committed to investing in its talent as a key differentiator and Ms. Fletcher leads all aspects of the team member lifecycle.

Prior to joining AMN, Ms. Fletcher served as the Chief Human Resources Officer for H&R Block’s Option One Mortgage Company in Irvine, CA. In that role, she championed a new talent strategy for the 5,500-person brand of a 110,000 person organization. Prior to H&R Block, Ms. Fletcher was a top HR executive for the Los Angeles Times, a division of The Tribune Company. Ms. Fletcher has also served as a key player at the Walt Disney Co./Parks and Resorts Division, leading Human Resource Services and a host of leadership roles in the people and cast functions.

She is actively involved in the human resource community beyond her role at AMN Healthcare. She is a member of the CHRO Council of the Conference Board and was named to the Board of Directors for Make-a-Wish® San Diego. Ms. Fletcher earned a Bachelor of Science degree in HR Management and Business Administration from California State Polytechnic University, and a Master of Science in HR Management Development from Chapman University.

Zainab Hayat
Program Director
HR Healthcare 2019, a WBR event
Zainab is the program director for the HR events portfolio at Worldwide Business Research (WBR). She is project leader and editorial director developing market leading events for senior HR leaders in retail, healthcare, and government. She researches and creates conference programs addressing top industry trends and concerns and recruits senior executive thought leaders to provide insight and share their experiences. Prior to this role, Zainab supported the WBR production team in running 40+ large-scale conferences. You may run into Zainab on the streets of Manhattan trying to pet as many dogs as possible.
Holly Reilly
VP, HR Operations
Froedtert Health
Heather Sprague
Regional VP, HR
Trinity Health

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