HR Healthcare 2018

August 14 - 15, 2018

Rancho Bernardo Inn, San Diego, CA

Contact Us: 1.888.482.6012

HR Practitioners

Pamela Abner
Vice President & Chief Administrative Officer, Office for Diversity & Inclusion
Mount Sinai Health System

Ms. Pamela Abner has more than twenty years of comprehensive senior human resources experience  in  a  multi-site  health  care  system  overseeing  and  leading  benefits,  pension, recruitment,  compensation  employee  relations,  human  resource  systems  and  diversity management. In the capacity of benefits executive at the former Continuum Health Partners, she was successful in managing the organization’s employee wellness and population health initiative to significantly and consistently reduce benefit plan expenses. She has expanded her management skills and enhanced her focus over the past twelve years, to provide executive diversity leadership both in a managerial and consulting capacity to establish diversity, inclusion and equity as core organizational values.

In her current role as Vice President and Chief Administrative Officer Diversity and Inclusion for the Mount Sinai Health System (comprised of the Icahn School of Medicine and seven New York City hospitals), Ms. Abner is primarily responsible for system-wide administrative, fiscal, policy, and practice related management activities to sustain diversity, inclusion and equity. She consults and collaborates with hospital and school leadership, faculty and staff to provide expertise in best practices, conduct integrative work and set the strategic, innovative and programmatic agenda for diversity, inclusion and equity across all business lines. Ms. Abner strives to ultimately develop, advance and guide initiatives to create an inclusive environment for the workforce (faculty, staff), workplace (students, patients) and marketplace (suppliers, providers).

With regard to notable accomplishments, Ms. Abner’s thought-leadership ability and strategic management guidance was fundamental to Mount Sinai Health System attaining national ranking among the DiversityInc Top Hospital Systems for four consecutive years; in 2017, Mount Sinai Health System ranked #1 in the nation.   Among her distinctions, in 2017, the Tri-State Diversity Council named Ms. Abner among the Most Powerful and Influential Women recognizing her many contributions as a diversity and inclusion leader.

Lilicia Bailey
Senior Vice President & Chief People Officer
Wake Forest Baptist Medical Center
Ms. Bailey is an executive with 20+ years of leadership in global companies. She has great depth and breadth of experience creating HR vision and strategies that align with organizational goals, building departments for functional alignment and transformation, and leading all facets of “transformative people strategies” that lead to organizational success. Her passion for developing talent and ensuring a high level of organizational effectiveness, engagement, and retention is supported by vast expertise in organizational design; change management; culture assessment; succession and talent planning; strategic staffing; compensation and benefits design; leadership development; diversity and inclusion; community and employee relations; and acquisitions and divestitures. She is a proven people strategist in large, multi-site, complex, service-oriented organizations, and an academic medical center. 

Ms. Bailey joined Wake Forest Baptist Medical Center, a 15,000-employee integrated academic medical center, as the Chief Human Resources Officer in 2016 to lead the evolution of HR from compliance administrators to a People Division that achieves the strategic imperative to be a “Great Place to Work, Learn and Discover”. Since joining the institution she has launched a three-year strategy to transform HR, increased employee engagement scores from 3.91 to 4.14, implemented $14M expense savings through redesign of benefits, upgraded 40% of HR talent, and put competitive pay practices in place for faculty and staff. She is leading all human capital aspects for two acquisitions, a business unit divestiture of 700 employees and a comprehensive strategy to attract and retain nurses. The People Division has established an organizational change management discipline and is leading a human capital management system conversion to a cloud solution. She works with the Board Compensation Committee on executive planning and transitions, CEO evaluations, executive compensation and talent risk assessment.
Ovell Barbee
Senior Vice President, Human Resources
Spectrum Health System
Ovell Barbee is senior vice president, human resources, for Spectrum Health, a $5 billion not-for-profit integrated health system based in West Michigan. Ovell is responsible for leading Spectrum Health’s compensation and employee relations teams and is the lead human resources business partner  for the Spectrum Health Hospital Group. In this capacity, Barbee serves as the leader in leveraging human resources to support hospital operations.
Christine Cress
Director, Nurse Workforce & Leadership Development
Sutter Health
Tim Dutton
Vice President, Human Resources
Kettering Health Network
Tim is the Vice President of Human Resources for Kettering Health Network.  He has a passion for faith-based healthcare and believes in the restorative power it can have in the greater Dayton community. His previous position was Director of Human Resources for the Talent Service Center for Kettering Health Network. Prior to that Tim was the Administrative Director of Human Resources at Florida Hospital, in Orlando Florida.

Tim graduated from Andrews University with a Bachelor of Science degree in Social Studies and holds a Master of Business Administration (MBA) degree from Webster University. He has 16+ years in Healthcare Human Resources Leadership and is a Certified Compensation Professional (CCP), Senior Professional in Human Resources (SPHR), and a Society of Human Resources Management Senior Certified Professional (SHRM-SCP).

Tim is married to the love of his life, Tonia and they have two beautiful children, Noah and Lily.  He loves spending time with his family and volunteering for his church and participating on the board of Homefull, which seeks to end homelessness in the great Dayton area. Timothy’s hobbies include golf, bowling, reading, travel, and working for Kettering Health Network where he feels a heartfelt connection since he was born at Kettering Medical Center!
Karmen Fittes
Executive Director, Talent & Rewards
UC Davis

Karmen leads the Talent & Rewards portfolio at UC Davis, whose purpose is to create a holistic, recruitment-to-retirement employee experience that is both positive and productive.

Prior to joining UC Davis in 2016, Karmen Fittes was the Director of Organizational Effectiveness with Alberta Health Services; focusing on engagement, change management and learning.  Karmen’s career in human resources spans 20+ years, and she has held senior leadership positions in varied and interesting locations ranging from universities to casinos to hospitals to potash mines.  

Karmen is experienced in promoting large-scale organizational excellence through an integrated approach to effectiveness.  She holds a Masters of Business Administration, a Six Sigma Black Belt, and designations as a Certified Employee Benefits Specialist and a Master Trainer, Prosci Change Management.

In summary, Karmen works hard on growing engagement from the grassroots and creating workplaces where people want to come to work!

Wayne Frangesch
Chief Human Resources Officer
UW Health

Wayne Frangesch serves as the Chief Human Resources Officer for UW Health, headquartered in Madison, Wisconsin, where he plays a key role in the overall administration, coordination, and evaluation of the Human Resources team.  The HR department’s mission is to develop strategies and initiatives that recruit, retain, recognize and reward excellent employees and physicians as they strive to deliver compassionate care and provide excellent clinical quality to all who need to visit our clinics and hospitals.


Wayne began his career with UW Health in April 2017, and has responsibility for the areas including Recruitment and Retention, HR Information Systems and Service Delivery, Learning & Development, Compensation and Benefits, Employee Relations and Recognition, Performance Management, Employee Wellness and Employee Health Services.


Wayne has over 20 years of healthcare industry specific HR experience, prior to UW Health he served as the Senior Vice-President of Human Resources for Wheaton Franciscan Healthcare.


Wayne holds a Bachelor’s of Business and Administration and Master’s degrees from the University of Wisconsin-Milwaukee.


David Gill
Associate Vice President, Employee Experience
Northwell Health
David Gill is the Assistant Vice President, Employee Experience with Northwell Health in the New York Metropolitan area. Within this role, David champions workforce engagement by working to improve employees’ experiences from attraction to retirement. David has responsibility for the strategy, development, implementation and ongoing execution of engagement initiatives and measurement, external and internal awards and recognition, and the sustainability of the employee value proposition. Prior to joining Northwell Health, David led the Human Resources Assessment and Selection function at Verizon Communications, which was responsible for the development, validation and implementation of the talent acquisition processes for hiring new employees. With over fifteen years of Talent Management experience and applied research across multiple industries, David’s areas of expertise include employee engagement and retention, talent identification, performance management and employee development. He received his Ph.D. and M.S. in Industrial and Organizational Psychology and a certificate in Occupational Health Psychology from Kansas State University.
Matt Gosney Ed.D.
Vice President, Organizational Development

Dr. Matthew Gosney is the Vice-President of Organizational Development and Learning Services for UCHealth, a 20,000 employee academic healthcare system headquartered in the Denver Metro area. In this role, Dr. Gosney provides executive leadership and oversight for all talent management and organizational development initiatives, including; performance management, succession planning, leadership development, executive coaching, onboarding, HR analytics, employee engagement and retention, and diversity and inclusion. Dr. Gosney is also a published author, serving as the lead author of “The History of Human Resource Development: Understanding the Unexplored Philosophies, Theories, and Methodologies” and co-editor and contributing author of “Bridging the Scholar-Practitioner Gap in Human Resource Development.” He resides in Parker, Colorado with his wife and two boys.

Eric Humphrey
Senior Vice President & Chief Human Resources Officer
Froedtert Health
Eric Humphrey joined the Froedtert Health Human Resources Department as Vice President of Human Resources Operations in September 2016.  Mr. Humphrey came to Froedtert Health from Leigh High Valley Health Network in Allenton, PA where he served as the Vice President of Human Resources.  Prior to that he was the Senior Vice President of Human Resources/CHRO for Summa Health System in Akron, OH.  Mr. Humphrey has over 25 years of experience working in various health care human resource roles, including employee relations, organizational development, talent, and total compensation.  Mr. Humphrey received a Bachelor of Science degree in psychology in 1991 from Bowling Green State University and his master’s degree in industrial and organizational psychology in 1993 from the University of Baltimore.  Mr. Humphrey is a member of the American College of Healthcare Executives, the Society of Human Resources Management and the American Society for Healthcare Human Resources Administration. 
Roby Hunt
Vice President, Human Resources
MedStar Medical Group
As Vice President of Human Resources for MedStar Medical Group (MMG), Roby A. Hunt oversees the development and implementation of the MMG’s people strategy to ensure the medical group is attracting, developing, and retaining the top physicians and associates needed to achieve its mission. Mr. Hunt is responsible for all areas of human resources, including physician recruitment, talent management, compensation, benefits, employee education and development. In this role, he serves on the MMG Executive Team. 

Mr. Hunt has more than than 25 years of experience leading human resources for nonprofit health systems, hospitals, and physician groups. Prior to arriving at MMG, Mr. Hunt served as Chief Human Resources Officer at the Association of American Medical Colleges, as the human resources administrator at the University of Virginia Medical Center. Mr. Hunt also served as the corporate vice president of human resources effectiveness for Catholic Healthcare West (now Dignity Health) in San Francisco and Director of Human Resources at Shriners’ Hospitals for Children in Sacramento. He earned his B.A. degree in organizational communications from Brigham Young University and is certified as a senior professional in human resources (SPHR) by the Human Resources Certification Institute.
Jon Joffe
Senior Vice President, Human Resources
Atrium Health

Jon Joffe is Senior Vice President of Human Resources for Atrium Health, one of the nation's leading and most innovative healthcare organizations.

With more than 90,000 full-time and part-time teammates and an annual budget exceeding $14.0 billion, Atrium Health, formerly known as Carolinas HealthCare System, is the second largest public healthcare system in the United States. In 2015, Atrium Health was named to Forbes Magazine’s list of “Americas Best Employers,” and Fortune named Atrium Health as one of the “20 Best Workplaces in Health Care.”

Mr. Joffe joined Atrium Health as Vice President of Workforce Relations in 2011. Previously, he spent 12 years working at OhioHealth, a Fortune 100 “Best Place to Work” 10 years running.  Mr. Joffe is a certified personnel consultant, a Malcolm Baldridge examiner and has attained the status of Senior Professional Human Resources (SPHR).

Mr. Joffe served on the Charlotte Board of Directors of Goodwill Industries, Community Building Initiative (CBI), Columbus Urban League, and The McColl Center for Visual Arts and Innovation.  He is married to Angie and is the proud father of three girls.   

Hillary Kessler
Recruiter II
Nationwide Children's Hospital

Hillary Kessler is a Talent Acquisition Social Media Consultant at Nationwide Children’s in Columbus, Ohio. In this role, Ms. Kessler oversees the employment branding and social recruitment strategy. She also assists the with the design of Employee Resource Groups recruitment initiatives that drive Employee Referrals to Nationwide Children’s. Nationwide Children's, with 1,100 medical staff and more than 12,000 hospital staff, has experienced rapid growth during Ms. Kessler’s tenure. Throughout this growth, she has successfully implemented social recruitment strategies to reduce the time to hire top talent, improve recruitment visibility and employment branding.

Carol Kubeldis
Vice President, Talent Acquisition
Providence St. Joseph Health

Carol Kubeldis is the VP of Talent Acquisition for Providence St. Joseph Health, the third largest non-profit health system in the nation, comprised of a diverse family of organizations and driven by a belief that health care is a human right. Carol’s twenty plus years of health care experience comprises a continued focus on impacting the quality of patient care and improving the health of our communities.  She leads an award winning Talent Acquisition team which brings top talent into the organization across 7 western states.

She joined the company in 1997 and has led talent acquisition integrations, large technology implementations, and recruitment model advancements. Carol continues to collaborate with healthcare leaders and focus on innovative recruitment strategies for a workforce of over 111,000 caregivers. 

With a bachelor’s of science in nursing from Oregon Health Sciences University she started her career as an RN providing direct patient care, later managing a surgical unit and an inpatient Emotional Care unit. Her nursing career also included working as a clinical instructor and the Washington State Nurses Association. 

Mike Michetti
Executive Director, Professional Staff Affairs
Cleveland Clinic

As Executive Director of Staff Affairs, Mike leads the professional affairs and staff governance operations of the Cleveland Clinic.  He is responsible for the employment environment of a professional staff of over 3,000 physicians and scientists, assuring that the Cleveland Clinic attracts and retains a professional staff of the highest quality.  He previously served as labor and employment counsel to the enterprise, supporting the organization’s activities in both employment and traditional labor relations matters.  Prior to joining Cleveland Clinic, Mike was a labor and employment attorney at Jones Day, handling the full spectrum of labor and employment issues confronted by many of the nation’s largest employers.  

Mike received his JD with High Distinction from Ohio Northern University and a B.A. summa cum laude from Ohio University.  Mike is a frequent speaker on cutting edge labor and employment issues in Cleveland and to national employer groups.

Natasha Milatovich
Regional Vice President, Human Performance, Southern Region
Adventist Health
Natasha Milatovich has more than 20 years of experience in Healthcare Human Resources. Currently, she is fulfilling the demanding role of Regional Vice President of Human Performance at. Throughout her career, Natasha has achieved a number of sustainable and notable positive changes. Her efforts are centered on increasing employee engagement in order to benefit hospitals and the Region as a whole. Amongst other accomplishments, under her leadership and through proactive efforts of her team, she effectively decreased hospital wide turnover rate by ten percent, reduced WC costs significantly and has automated many systems. Presently, she is focused on leading business transformation from Human Resources to Human Performance at the hospital and SoCal region. Natasha holds a master’s degree in both Business Administration and Human Resource Management as well as nationally recognized Human Resources certifications; SPHR and SHRM-SCP. Following her love for teaching, Natasha is strengthening the human resources community by teaching Human Resources courses at the graduate level. 
Dr. Christal Morris
Vice President, Human Resources, Talent Management & HR Compliance

Christal Morris is the Vice President of Human Resources for University of Pittsburgh Medical Center and is responsible for the International, Corporate and Enterprise divisions, as well as Talent Management and HR Compliance across UPMC’s 80,000 employees. She leads a team of 50 and uses her servant leadership style to bring the “Human” back into Human Resources. 

Prior to this role, she served as Global Head of Inclusion, Diversity and Talent for Willis Towers Watson, based out of Atlanta, GA. Christal was responsible for developing and implementing inclusion and diversity efforts for over 40,000 associates located in more than 120 countries. Her portfolio included broadening leadership accountability for diversity through targeted visible leadership commitment; enhancing the focus on a global mindset through the delivery of diversity and inclusion courses to address Unconscious Bias and cross-cultural competence, as well as work-life flexibility programs.

Christal has extensive knowledge and experience in both M&A work and developing professional development programs for large organizations. Prior to Willis Towers Watson, she was Director of Diversity for Ernst & Young, Regional Director of Talent, HR and Diversity for Time Warner Cable, Director of Recruitment and Training for Ascent Media; and a leading professional with Intel’s University Merger & Acquisitions team. She has also owned and operated a leadership and diversity consulting practice for several years.

Barbara Ohm
Associate Vice President, Human Resources
Intermountain Healthcare

Barbara Ohm joined Intermountain Healthcare in 2005. She assumed the role of AVP in Human Resources in 2017. In that role, she is responsible for leadership of Diversity, Equity, and Inclusion, Human Resource Business Partners, and Learning & Development. For the past year, Barbara has lead the development or new HR functions such as DE&I, and the transformation of the HRBP and L&D functions. She has also played a key role in the overall organizational transformation of Intermountain Healthcare to a new value-based model. 

Previously, she worked as administrator of Intermountain TOSH – The Orthopedic Specialty Hospital and as operations officer at Intermountain Medical Center. From 1992 – 2005, Barbara worked at the University of New Mexico Health Sciences Center in Albuquerque, NM. At UNM, she served as executive director of a pediatric rehab/specialty hospital for five years, and held several leadership and staff positions in quality and outcomes management as well as in learning and development.

Barbara earned a BA in Psychology and a Master’s of Business Administration with a concentration in Human Resource Management from the University of New Mexico after transferring from the University of Cologne in Germany. She was born and raised in Bonn, Germany.

Elena Olson
Executive Director, Center for Diversity & Inclusion
Massachusetts General Hospital
Elaine Peters
Executive Director, Talent

A passion for talent management and leading amazing talent teams!  As Executive Director of Talent Management for the MemorialCare Health System, Elaine leads the efforts to bring in top talent for the 5 hospital system which is comprised of Saddleback Memorial, Orange Coast Memorial, Long Beach Memorial, Miller Childrens Hospital and Community Hospital of Long Beach, as well as The MemorialCare Medical Foundation.   

Prior to joining MemorialCare, Elaine held the position of Director for Systemwide Talent Acquisition & Executive Search for the University of California system.  Consulting and working with leaders across the 10 campuses and 5 medical center system, she developed and implemented best talent practices to recruit and increase engagement for the organization while also leading the executive recruitment area.  

Creating positive experiences for people as they are brought into the organization and keeping talented employees engaged is Elaine’s passion.  She serves as an advisor to clients, helping set the strategic direction for effective talent needs.  

She holds an MBA in Organizational Development from Chapman University and a Bachelor’s degree in Human Resources Management from Geneva University in Pennsylvania. 

Queenie Plater
Vice President, Human Resources
Johns Hopkins Medicine
Queenie C. Plater, M.S., is Vice President of Human Resources for Johns Hopkins Medicine's Community Division. That division includes Sibley Memorial Hospital, Suburban hospital and Howard County General Hospital.
She is also a faculty member of the department of Health Policy and Management at the Johns Hopkins Bloomberg School of Public Health, where she teaches courses related to human resource issues. Until 2010, she also taught at Georgetown University's School of Nursing and Health Sciences. At Georgetown, she also served as an academic preceptor and executive mentor in the university's health systems administration program.
In June, 2016 Queenie was appointed by the DC Mayor’s office of Talent and Appointment as a member of the Workforce Investment Council. In addition to her accomplishments at Sibley and Johns Hopkins Medicine, Plater is also co-chair of human resources for the District of Columbia Hospital Association.  
Plater began her career at Sibley as an employment assistant. She quickly rose through the ranks and was named Vice President and Chief Human Resources Officer in 2005. She was one of the executives instrumental in Sibley's merger with Johns Hopkins Medicine in 2010. 
In 2002, then Maryland governor Parris Glendening appointed Plater Commissioner for Community Services Reimbursement Rate.
A resident of Bethesda, Maryland, Plater received her Bachelor of Science degree in Organizational Management from Washington Adventist University. She later obtained a Master of Science degree in Applied Behavioral Science from the Johns Hopkins University.
Shawn Ray
Director, Nursing Recruitment
BJC Healthcare

Shawn Ray is currently the BJC HealthCare System Director of Talent Acquisition for Nursing. She is an RN and spent over 30 years in Patient Care Services at Barnes-Jewish Hospital in various nursing leadership roles including patient care manager, educator, researcher, retention specialist as well as staff nurse before moving over to human resources. Shawn spent the last 8 years as an HR Director in roles including talent acquisition, employee relations and organizational effectiveness.

BJC HealthCare is comprised of 22 hospitals and health services organizations based in St. Louis, Missouri with locations throughout mid and eastern Missouri and southern Illinois. Barnes-Jewish Hospital is the flagship academic medical center of BJC HealthCare.

Brenda Rebman
Chief Human Resources Officer
UC Davis

Brenda is the Chief Human Resources Officer for University of California Davis Health and Campus.  She is a ‘solutions focused’ business and human resources strategist with 35+ years’ experience in senior leadership roles in health care, higher education and large corporate organizations.  While working in Canada and the USA, she has led large scale change, mergers and acquisitions within public and private sector employers in healthcare, education, government, industry, agriculture and oil and gas.  She is a skilled senior leader, strategist and facilitator in strategy development, operations, talent management, leadership, change management and high-profile relationship management.   She has coached Boards, Senior Executives and business leaders through large scale change and transition.  She mentors new and emerging business leaders in their roles, encouraging constructive relationships, synergy and innovation in individuals and teams at all levels.  

Brenda embraces lifelong learning as her foundation for success.  She holds a B. Admin, MBA, Prosci Change Management Certification, Certified Professional Human Resources, Certified Management Consultant & Certified Health Executive Professional Designations, along with many certifications in the fields of Return on Investment, ColourSpectrums™, Achieve Global, LEAN methodologies, health care and facilitation techniques.  

Laura Rotter
Director, Talent Acquisition
Planned Parenthood of the Pacific Southwest

Laura Rotter is the Director of Talent Acquisition for Planned Parenthood of the Pacific Southwest (PPPSW).  Laura is passionate  about leading the talent acquisition efforts at PPPSW with an entrepreneurial spirit and is always looking for new ways to share  Planned Parenthood’s employer value proposition (EVP).  She has capitalized on the EVP by continually going back to the brand  architecture to address current hiring challenges.  Laura holds a BS degree in business management and women’s studies from San  Diego State University.

Monica Salama
Administrative Director, Patient Experiences & Communications
MD Anderson
Peter Shelby
Assistant Secretary, Human Resources & Administration
U.S. Department of Veterans Affairs

As Assistant Secretary of VA’s Office of Human Resources & Administration (HR&A), Peter Shelby oversees a team that supports over 325,000 VA employees and 6,000 human resources professionals across the country.To meet the needs of the VA workforce, Mr. Shelby leads an HR&A team who provides professional assistance in the areas of Administration, Human Resources Management, Diversity and Inclusion, Resolution Management, Labor-Management Relations, Veterans Employment, Employee Development and Senior Executive Management.

Prior to assuming his current position, Mr. Shelby is Principal and Founder of Transcendent Performance, an HR and talent development consulting practice. Previously, Peter was a Senior Vice President with Related Companies in New York City. Prior to his work in the private sector, Mr. Shelby served in several human capital leadership roles in the Intelligence Community, including Associate Dean at National Intelligence University, Chief Learning Officer for National Reconnaissance Office (NRO), and Deputy for Learning and Development for the Defense Intelligence Agency. Mr. Shelby retired from the Marine Corps as a Major after 24 years of non-commissioned and commissioned officer service.

Peter holds an MBA in Human Resources Management from Northcentral University, and a Master of Arts in Adult Education from George Mason University. He received his Bachelor of Arts in English Literature (summa cum laude) from The Citadel. He is a certified Senior Professional in Human Resources, and SHRM Senior Certified Professional.

Nikki Sumpter
Senior Vice President & Chief Human Resources Officer
Atlantic Health System
Susi Takeuchi
Chief Human Resources Officer
UCLA Health

Susi Takeuchi joined UCLA Health Sciences in October 2015 as the Chief Human Resources Officer. Susi is responsible for planning, developing, implementing and evaluating human resource management and organizational initiatives and programs across UCLA Health, which encompasses the David Geffen School of Medicine and UCLA Health System (hospitals, clinics, practice plan). She assumes a lead role and collaborating with others to ensure that HR programs are integrated and aligned with the overall UCLA Health strategy and business plans. 

Susi was previously the Chief Human Resources Officer at UC Irvine Medical Center, where she was instrumental in envisioning and implementing a strategic plan for human resources aligned with organizational goals. She has over 25 years of experience in human resources and a proven track record for excellence. Before joining UC Irvine, she held key human resources positions at the Capital Group Companies Global and the Southern California Edison Company. Susi received a bachelor`s degree in business administration from CSU Fullerton and a master`s degree in business administration from California State Polytechnic University, Pomona. She is certified as a Senior Professional in Human Resources (SPHR), SHRM – Senior Certified Professional (SHRM-SCP), and Certified Compensation Professional (CCP).

Susi has been married to her husband, Duane, for 28 years. They live on a boat during the workweek and in the San Gabriel Valley on the weekends. They have two daughters who are graduates of UC Berkeley and USC.

Zelda van Loggerenberg
Senior Director, Learning & Organization Development
McKesson Specialty Health

Zelda is a veteran of creating effective leadership learning experiences that truly develop knowledge, skills and behaviors required to make a positive impact on organizational and individual success. As the lead of Learning & Organizational effectiveness at McKesson Specialty Health, her focus is on serving the learning and effectiveness needs of The US Oncology Network, The largest community oncology network with over 30 independent physician-owned practices, with 350 sites of care in 19 states across the US.  Their vision is that the long-term vibrancy of community care will be achieved through the leadership of clinics committed to clinical excellence and innovation. Zelda and her team work with practices to enhance productivity, improve efficiencies and support patient care. 

Zelda’s work includes the design and implementation of highly effective leadership development, including physician leader development programs. Zelda inspires others to do their very best work and passionately believes that being fully and positively engaged at work drives success. This passion drives her involvement with physician engagement and burnout.

Zelda’s education includes Diploma in General Nursing (RN), Neurolinguistics, BA in Human Resources Management, IPM South Africa, Graduate program in Executive and Professional Coaching at University of Texas at Dallas. 

Julie Vincent
Chief Nursing Officer
Kettering Health Network

Industry Thought Leaders

Liz Bickley
Senior Vice President
Cielo Healthcare

Liz Bickley, Senior Vice President of Cielo Healthcare has over 15 years of Public & Private Sector Healthcare Recruitment & Talent Acquisition experience. Liz is passionate about driving Talent Acquisition innovation and transformation in Healthcare and brings a wealth of knowledge around international recruitment and integrating cross cultural environments. 

Julie Fletcher
Chief Talent Officer
AMN Healthcare

Julie Fletcher is the Chief Talent Officer for AMN Healthcare and in that role she provides leadership for attracting, developing, and optimizing team member talent for corporate roles and across the AMN diverse family of workforce solutions and staffing companies. She is also responsible for Credentialing Operations, which encompasses the critical process of validating required credentialing documents for our healthcare providers. 

Ms. Fletcher joined AMN Healthcare in 2008 as the Senior Vice President, Human Resources and was promoted to the Chief Talent Officer role in 2014. AMN Healthcare is passionately committed to investing in its talent as a key differentiator and Ms. Fletcher leads all aspects of the team member lifecycle.

Prior to joining AMN, Ms. Fletcher served as the Chief Human Resources Officer for H&R Block’s Option One Mortgage Company in Irvine, CA. In that role, she championed a new talent strategy for the 5,500-person brand of a 110,000 person organization. Prior to H&R Block, Ms. Fletcher was a top HR executive for the Los Angeles Times, a division of The Tribune Company. Ms. Fletcher has also served as a key player at the Walt Disney Co./Parks and Resorts Division, leading Human Resource Services and a host of leadership roles in the people and cast functions.

She is actively involved in the human resource community beyond her role at AMN Healthcare. She is a member of the CHRO Council of the Conference Board and was named to the Board of Directors for Make-a-Wish® San Diego. Ms. Fletcher earned a Bachelor of Science degree in HR Management and Business Administration from California State Polytechnic University, and a Master of Science in HR Management Development from Chapman University.

Alison Fornander
Program Delivery Lead
ManpowerGroup Solutions
Harry Greenspun MD
Chief Medical Officer & Managing Director
Korn Ferry Health

Harry Greenspun, M.D. is the Chief Medical Officer and Managing Director of Korn Ferry Health, focusing on critical issues facing clients across the industry in the transformation of health care globally.

Prior to joining Korn Ferry, he served as the Managing Director of the Deloitte Center for Health Solutions, providing research and guidance to leaders among providers, payers, life sciences, government agencies, medical device manufacturers, retailers and technology companies.  Before that, he served as Chief Medical Officer for Dell Inc., after serving as Chief Medical Officer for Northrop Grumman Corporation. 

Distinguished co-author of “Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery,” Dr. Greenspun is recognized as a thought leader in the health care industry and has been named one of the “50 Most Influential Physician Executives in Healthcare” by Modern Healthcare. 

Dr. Greenspun has served on the advisory boards for the World Economic Forum, Anthem, Healthcare Information and Management Systems Society (HIMSS), The Wireless-Life Sciences Alliances, and Georgetown, Tufts, and George Mason universities. 

As the Chairman of the HIMSS Government Relations Roundtable and as co-chair of the HIMSS task force publishing the white paper titled, “Enabling Healthcare Reform Using Information Technology,” Dr. Greenspun has made recommendations to the executive branch and U.S. Congress on the pathway to transform health care through IT. 

Dr. Greenspun received his bachelor’s degree from Harvard University, his medical degree from the University of Maryland, and completed his residency and fellowship at the Johns Hopkins University Hospital in Anesthesiology and Critical Care Medicine, serving as chief resident. As a cardiac anesthesiologist, he has practiced in major academic medical centers, as well as community hospitals.

Shannon Libbert
Associate Client Partner, Healthcare HR Center of Excellence
Korn Ferry Health

Shannon Libbert is an Associate Client Partner in the healthcare practice based in the Firm’s Atlanta office. She leads the healthcare human resources center of excellence.  Previously, she led the  engagement practice and is a key leader in Korn Ferry Health.

Ms. Libbert is an expert in developing and sustaining relationships that enable leaders in healthcare systems to achieve long term success in cultural and operational outcomes. She is particularly skilled at assisting complex organizations maintain high levels of engagement during times of continuous change. 

She possesses more than 24 years of experience in healthcare, human resources-particularly in recruiting. Her special interest is assisting clients with their unique needs around obtaining and engaging people especially employees and  physicians to serve patients. 

Sara McCarville
ManpowerGroup Solutions

Sara McCarville is a Director at ManpowerGroup Solutions. As a pre-med student, she began her career as a medical assistant and transitioned into talent acquisition after graduation. Sara has more than 15 years of clinical and talent acquisition experience in healthcare, life sciences and senior housing, where she has created and implemented recruitment solutions for national healthcare systems, Fortune 100 medical device companies, international senior housing organizations and smaller critical access facilities. Prior to joining ManpowerGroup Solutions, Sara worked as a director in RPO operations delivery and a consultant for nine years. 

Sara applies a delivery-minded approach to creating thoughtful and innovative solutions for her clients. Her strength is utilizing data to assist clients in leveraging their talent acquisition metrics to increase candidate attraction and capture additional market share or recruitment budget. She graduated on the president’s list from Portland State University, where she completed her Bachelor of Science degree in molecular and microbiology.

Karen Moore
Senior Marketing Manager, Healthcare & Life Sciences

Karen Moore is the Senior Marketing Manager for HireRight’s Healthcare and Life Sciences business.  Ms Moore has over 20 years of experience in tracking healthcare trends and analyzing business drivers as the commercialization lead for companies ranging from tech start-ups to 3M, Johnson & Johnson, Kimberly Clark and Ecolab. She has been an invited speaker for Healthcare conferences in the U.S., Dubai, Israel, Korea, Japan, Ireland, the U.K. and Switzerland and has written for publications including Infection Control Today, Healthcare Purchasing News and Outpatient Surgery. She graduated with honors from Elon University with a dual degree in Economics and English and holds a MBA in International Marketing from Western International University.  

Joey Nordmark
Managing Director, Institutional Retirement

Joey Nordmark serves as Managing Director for the Institutional Retirement Business at TIAA (, a Fortune 100 financial services organization. TIAA is a leading provider of asset management and retirement services for the academic, research, medical and cultural fields. Joey is responsible for leading our Healthcare team, which is focused on highlighting and addressing the specialized needs of our healthcare clients and assessing opportunities for growth.

Joey joined TIAA in 2003 as a Relationship Manager. Most recently, he was a Senior Director in the Institutional Retirement Business responsible for leading a team of Relationship Managers who served as the main line of contact for institutional clients and their plan administrators. Prior to joining TIAA, Joey was a Financial Advisor at Morgan Stanley and a Retail Banker at First Union National Bank.

Joey is a graduate of Georgia State University’s Robinson College of Business where he earned a Bachelor’s of Business Administration Degree in Finance. He holds FINRA Series 7, 63 and 24 registrations, in addition to maintaining licenses in life insurance, health insurance and variable products in Georgia.

Myra Norton
President & Chief Operating Officer

Myra Norton joined Arena in November of 2012 after a rich career in data and analytics. Norton has extensive academic experience as an administrator and professor in mathematics and statistics at Temple University, Towson University and the United States Naval Academy. She has been featured as a speaker and facilitator at several industry events and she has collaborated with researchers from Harvard University, Babson College, University of Virginia, the National Institutes of Health, University of Maryland, and the University of Chicago.

In the community she leads the National Girls Collaborative Project as part of her work with the Center for Women in Technology, she serves as member and past chair of the Industrial Advisory Board for the College of Engineering and Information Technology at UMBC, she mentors college students and young professionals in the Baltimore area, and she works with high school students through the National Foundation for Teaching Entrepreneurship (NFTE).

Norton graduated from the University of Alabama with a BS in Math Education and received an MA in Mathematics and an MS in Statistics at Temple University.

Rohit Tripathi
Chief Strategist, Healthcare

Rohit has designed, developed and executed HUGHES’s market expansion into numerous segments of healthcare like Senior Care, Rural Health and other health system settings. He is a subject matter expert in Digital Strategy for healthcare, where his focus is the transformation and integration of digital technologies in the delivery of care. Rohit has degrees in Electrical Engineering and an MBA from the University of Maryland and teaches Global Strategy at the university as an adjunct faculty. 

Kevin Walker
Senior Director, Employee Insights

As Senior Director of Employer Insights at, Kevin Walker works directly with employers to deliver actionable insights through recruitment data analysis, best practice sharing and industry trend exploration.  Prior to joining Indeed, Kevin spent time in the hospitality and technology industries. He holds a Bachelors Degree from the University of Washington and a Masters of Business Administration from Booth School of Business at The University of Chicago.

Brett Duggan
Improv for Businesses

Brett Duggan, is an idealist and a teacher. He did his MFA thesis on “Character Transformation,” and has performed in all performance mediums from network television to Shakespearean regional theatre. He is a 25-year veteran of stand-up comedy and a masterful improvising comedic actor. He is also a Kundalini yoga instructor and former powerpoint instructor! He’s a business owner with years of experience working with large companies to help them with communication, collaboration, public presentations, creativity, and problem solving.

At the helm of Improv for Businesses, Brett leads workshops that help with employee retention, talent development and company transition and acquisition, to name a few. The Interactive Keynote is only the beginning of the programs Improv for Businesses offers its clients. From this initial step, they offer Team Building, Executive, and Immersive Programs that address the advanced needs of the corporate environment.

Through entertaining demonstrations and group exercises, your staff will experience the power of group mind. They will learn how to build ideas effortlessly as a team. Brett has adapted and developed games he used to train improvising comedians to his international corporate clients. The transferable skills learned in these games increase confidence, leadership skills, neuroplasticity and the joy of working together. They will also illuminate how negative habits waste time and energy every single day. Most of all, participants will laugh and get to know one another in a brand new way.

Our clients report that our events affect their workplace environment for months and even years. Increasing workplace happiness and employee retention, the Interactive Keynote are usually 60 to 90 minutes long and will leave your staff refreshed and ready for the rest of the day.

Your Program Director

Zainab Hayat
Program Director
HR Healthcare 2018, a WBR event
Zainab is the program director for the HR events portfolio at Worldwide Business Research (WBR). She is project leader and editorial director developing market leading events for senior HR leaders in retail, healthcare, and financial services. Zainab researches and creates conference programs addressing top industry trends and concerns and recruits senior executive thought leaders to provide insight and share their experiences.