Helen Arteaga

CEO NYC Health + Hospitals/ Elmhurst

Helen Arteaga-Landaverde is the CEO of NYC Health + Hospitals/Elmhurst. During her tenure at Elmhurst Hospital, she has worked closely with the clinical team to oversee an unprecedented COVID-19 testing and vaccination program throughout multiple waves of the pandemic. She has guided the institution’s recovery as it moves into a post-pandemic future by expanding access to care, launching new specialty services, and expanding the hospital’s role in addressing social determinants of health.

Under Helen’s leadership, NYC Health + Hospitals/Elmhurst has been nationally ranked as one of U.S. News and World Report’s “Best Regional Hospitals” and as one of America’s “High Performing” hospitals in nine individual service areas, and has been recognized by The Joint Commission as one of the first hospitals in the nation to receive Health Equity certification for imbedding diversity and equity into all aspects of care, treatment, and service delivery. She has also spearheaded an ambitious fundraising drive, helping to steer over $72 million to the hospital for much needed capital projects to ensure that the facility is able to meet the needs of a thriving, rapidly growing community.

Healthcare Provider Executive Exchange

3:30 PM CHRO Circle: Navigating the Current Environment while Ensuring Healthcare Organizations Can Deliver Care

Day 1: Shaping Tomorrow’s Healthcare Workforce for the Future of Patient Care

3:30 PM Fireside Chat: What Can Healthcare Learn from Hospitality?: How HR and Patient Experience Can Partner for Holistic Care

NYC Health + Hospitals joined an alliance with EHL Hospitality Business School in Switzerland. Pierre Pham, Chief Experience Officer, and Donato Cipriano, CHRO, will share learnings on how healthcare HR can draw inspiration from the hospitality industry to deliver more holistic and patient-centered care. Their session will focus on ways to collaborate that can elevate both patient and employee experiences.

Create a culture of service and connection across the organization
Integrate hospitality best practices into healthcare to enhance both patient and employee experiences
Foster close collaboration between HR and Patient Experience teams to create integrated programs and initiatives that simultaneously enhance employee engagement and deliver superior patient care

Day 2: Empowering and Engaging Your Workforce for a Best in Class Healthcare Provider

8:45 AM Fireside Chat: What Does the Current Political and Regulatory Landscape Entail for HR?

Healthcare is facing a rapidly evolving political and regulatory landscape, with significant implications for HR leaders. In this timely conversation, Chuck Girard, VP of Government Relations at HCA Healthcare, will discuss how current policy shifts, compliance updates, and legislative priorities may shape HR strategy and operations in the months ahead. Attendees will have an opportunity to submit questions for the session as HR leaders navigate uncertainty and proactively prepare their teams for change.

Explore the latest regulatory and legislative trends impacting healthcare HR, including compliance, pay equity, and workforce requirements
Understand how potential changes in federal and state policies impact HR administration
Stay agile and compliant while supporting employee retention, engagement, and organizational resilience

Check out the incredible speaker line-up to see who will be joining Helen.

Download The Latest Agenda