HR Healthcare 2025

October 5 - 7 2025

The Westin Copley Place, Boston MA

Mamoon Syed

SVP, Chief People Officer Children's Hospital Los Angeles

Mamoon Syed, SVP and Chief People Officer Mamoon Syed is CHLA’s Senior Vice President and Chief People Officer. He provides leadership and strategic direction for all areas of Human Resources and partners closely with other senior executives and leaders to provide vision and guidance for human capital. This includes the development of strategic programs, policies and practices that drive results in support of the organization’s mission, vision, and business and operational objectives, while promoting a positive culture of high performance. Prior to joining CHLA, Mamoon was at The Ohio State University (OSU) in Columbus, Ohio, where he served as chief human resources officer and associate vice president for Human Resources, Health Sciences at Wexner Medical Center and interim chief human resources officer and senior associate vice president, Human Resources for the university as a whole. Among other accomplishments at OSU, he advised university leaders on strategic talent and cultural matters, and improved the medical center’s employee engagement score, physician contract approval turnaround times, and staff, physician and faculty member turnover rates. He also partnered with the chief diversity officer to develop an integrated diversity plan to enhance the university’s commitment to inclusive excellence. Prior to his role at OSU, Mamoon served as vice president, Human Resources and Support Services at Rady Children’s Hospital and Health Center in San Diego, Calif., and Vice President, Human Resources at Children’s Hospital of Orange County in Orange, Calif. There he repositioned the department for success and served as the first executive to lead an initiative between Rady Children’s and CHOC to identify collaborative talent management opportunities. Mamoon started his career at Mercy Health System in Janesville, WI where he served as Director of Human Resources, Education and Organizational Development. During his tenure, Mercy Health System achieved numerous national employer recognitions, including, receiving the prestigious Malcolm Baldridge National Quality Award in 2007. Other key organizational results in his 10+ year tenure were: recognition by The American Association for Retired Persons (AARP) as a Top 50 Best Employers for Workers over 50 (Ranked 1st in 2006 and 2nd in 2007); Top 100 Working Mom’s Award by Working Mother magazine; and the Governor’s Wisconsin Forward Award. Mamoon earned his Bachelor of Arts and Masters in Health Administration Degrees from the University of Minnesota.

Day 1: Shaping Tomorrow’s Healthcare Workforce for the Future of Patient Care

1:35 PM G: Service Fanaticism: A Journey in Flipping the Narrative for HR

Mamoon Syed has embarked on a transformative journey to redefine the role of HR, shifting from traditional perceptions to a model of true service fanaticism.  

  • Adopt a service-first mindset modeled after customer focused organizations 
  • Foster a culture where every HR exceeds expectations and deliver exceptional service 
  • Champion the needs of employees and the broader organization 


Day 2: Empowering and Engaging Your Workforce for a Best in Class Healthcare Provider

10:55 AM Fireside Chat: Investing In Your Employees for a Healthy and Engaged Workforce

Children’s Hospital Los Angeles is committed to investing in its employees to foster a healthy, engaged, and resilient workforce. In this session, Chief People Officer Mamoon Syed and Chief Nursing Officer Kelly Johnson will share how innovative wellness initiatives, strategic planning, and a service-driven culture are transforming the employee experience for their 8,000-strong team. Learn how their approach to benefits, labor relations, and employee engagement is setting new standards in healthcare HR.

·       Expanded employee support through onsite daycare, a dedicated wellness department, and eight in-house EAP officials to meet the diverse needs of staff and faculty

·       Prioritized labor relations and strategic planning to remain union-free, an uncommon achievement among LA healthcare providers-while building a strong, collaborative culture

·       Embarked on a journey to become “service fanatics,” modernizing benefits, building talent pipelines, and redefining HR’s reputation by drawing inspiration from top service organizations like Nordstrom and Cleveland Clinic

Check out the incredible speaker line-up to see who will be joining Mamoon.

Download The Latest Agenda