October 5 - 7, 2025
The Westin Copley Place, Boston MA
At Children’s Hospital Los Angeles, the HR organization has embarked on a transformative journey to redefine the role of HR, moving beyond traditional perceptions to embrace a model of people-centered service. But how does that show up when you are faced with significant challenges.
• Adopt a human-centric mindset to drive compassion and clarity even during difficult transitions
• Establish a structure and culture designed to provide information, resources, support, and demonstrates genuine care, even in times of uncertainty
• Champion the needs of employees and the broader organization by balancing empathy with tough decisions, ensuring people feel supported even in the hardest moments
Children’s Hospital Los Angeles is committed to investing in its employees to foster a healthy, engaged, and resilient workforce. In this session, Chief People Officer Mamoon Syed and Chief Nursing Officer Kelly Johnson will share how innovative wellness initiatives, strategic planning, and a service-driven culture are transforming the employee experience for their 8,000-strong team. Learn how their approach to benefits, labor relations, and employee engagement is setting new standards in healthcare HR.
Check out the incredible speaker line-up to see who will be joining Mamoon.
Download The Latest Agenda