Kelly Johnson

Children’s Hospital Los Angeles is committed to investing in its employees to foster a healthy, engaged, and resilient workforce. In this session, Chief People Officer Mamoon Syed and Chief Nursing Officer Kelly Johnson will share how innovative wellness initiatives, strategic planning, and a service-driven culture are transforming the employee experience for their 8,000-strong team. Learn how their approach to benefits, labor relations, and employee engagement is setting new standards in healthcare HR.

·       Expanded employee support through onsite daycare, a dedicated wellness department, and eight in-house EAP officials to meet the diverse needs of staff and faculty

·       Prioritized labor relations and strategic planning to remain union-free, an uncommon achievement among LA healthcare providers-while building a strong, collaborative culture

·       Embarked on a journey to become “service fanatics,” modernizing benefits, building talent pipelines, and redefining HR’s reputation by drawing inspiration from top service organizations like Nordstrom and Cleveland Clinic

Children’s Hospital Los Angeles is committed to investing in its employees to foster a healthy, engaged, and resilient workforce. In this session, Chief People Officer Mamoon Syed and Chief Nursing Officer Kelly Johnson will share how innovative wellness initiatives, strategic planning, and a service-driven culture are transforming the employee experience for their 8,000-strong team. Learn how their approach to benefits, labor relations, and employee engagement is setting new standards in healthcare HR.

·       Expanded employee support through onsite daycare, a dedicated wellness department, and eight in-house EAP officials to meet the diverse needs of staff and faculty

·       Prioritized labor relations and strategic planning to remain union-free, an uncommon achievement among LA healthcare providers-while building a strong, collaborative culture

• ·       Embarked on a journey to become “service fanatics,” modernizing benefits, building talent pipelines, and redefining HR’s reputation by drawing inspiration from top service organizations like Nordstrom and Cleveland Clinic