Maria Schaefer

Maria Schaefer, VP of Enterprise Talent Operations at BrightSpring Health Services, will share the journey of rebuilding talent acquisition capabilities to create a more connected and people-centered experience. Her presentation will highlight how strategic focus, process refinement, and technology enhancements can elevate both candidate and employee experiences, without sacrificing the essential human touch. The guiding principle throughout: ensuring every interaction feels personal and meaningful.

• Set a clear talent strategy by identifying key focus areas, including candidate and people experience, process improvements, and technology upgrades
• Train hiring managers and recruiters to interview and coach effectively, fostering a culture of support and connection
• Continuously refine the applicant process to ensure efficiency while maintaining authentic, human-centered interactions