Ashley Ridgeway-Washington

Delivering human-centered care requires more than just clinical excellence: it demands a culture that consistently values empathy, collaboration, and the unique needs of every individual. Sustainable culture transformation in healthcare ensures that these values are embedded into daily practice, resulting in better outcomes for both patients and staff. Ashley Ridgeway Washington and Dr. Norma Tiradio-Kellenberger support workforces that serve some of our most vulnerable communities, putting them at the forefront of delivering care with empathy.

• Develop and implement HR initiatives that embed empathy into recruitment, onboarding, and ongoing employee engagement
• Partner with clinical and operational leaders to co-create training and development programs that reinforce human-centered care principles across all levels
• Build systems and leadership practices that reinforce and sustain a culture of collaboration, accountability, and well-being throughout the organization