HR Healthcare 2025
October 5 - 7 2025
The Westin Copley Place, Boston MA
Day One: A People Strategy that Drives Innovative Healthcare
Tuesday, June 18, 2019
7:00 am - 8:00 am
Breakfast & Registration
8:00 am - 8:20 am
Welcome Remarks & Ice Breaker
Zainab Hayat -
Program Director,
HR Healthcare 2019, a WBR event
8:20 am - 8:35 am
Chairperson’s Opening Address
Anne Bucher -
SVP, Global Client Experience,
Cielo
Ashley Gouge -
VP, Client Development,
Cielo
8:35 am - 9:00 am
Keynote: Reconnecting with Caregivers during a Time of Transformation
Heather Brace -
SVP, Chief People Officer,
Intermountain Healthcare
Intermountain Healthcare has gone through a significant transformation in the past two years. Heather Brace, Chief People Officer at Intermountain Healthcare, has worked on rebuilding trust and redefining what Intermountain is to its caregivers. She will share how her team is working to:
• Help caregivers find their sense of belonging
• Empowering leaders to create the future with their teams
• Providing transparency and alignment across the system
• Set strategy for the future workforce
• Support healthy lifestyles to connect to the mission
9:00 am - 9:25 am
Keynote: Building a Talent Identity Culture for 2025
Trevor Walker -
VP, HR, Organizational Development, & Learning,
Ascension
In his role at Ascension, Trevor Walker and his team have been working on what is necessary to achieve strategic direction and deliver quality healthcare. Trevor will share the different streams his team is working on such as:
• An associate value proposition that recognizes the associate voice
• Building on a leadership framework to asses, develop, and promote the leader of tomorrow
• Align performance management and business outcome
9:25 am - 9:55 am
Panel: Talent Planning for the Future of Patient Care
Sandra Murray -
Central Region Leader, Learning & Development, CommonSpirit Health,
CommonSpirit Health
Bianca Rehmer -
Senior Manager, Employee Insights,
Indeed
Daniel Hawthorne -
Director, Industrial/Organizational Solutions & Client Relations,
ETS WorkFORCE
Ashley Gouge -
VP, Client Development,
Cielo
Guwan Jones -
VP, Workforce Planning & Chief Diversity Officer,
Baylor Scott & White Health
David Crawford -
VP, Talent Acquisition,
NewYork-Presbyterian
With healthcare facing continuous transformation, shrinking talent pools, and a growing patient population, future staffing needs are ever-present in the minds of hospital HR leaders across the country. Our panelists will discuss:
• Innovations in pipelining quality talent
• Identify and develop talent for gaps in succession planning
• Strengthening internal recruiting and leadership development programming
Sandra Murray
Central Region Leader, Learning & Development, CommonSpirit HealthCommonSpirit Health
Daniel Hawthorne
Director, Industrial/Organizational Solutions & Client RelationsETS WorkFORCE
9:55 am - 10:35 am
Morning Refreshment Break in the HR Hub
10:35 am - 11:00 am
Keynote: Proactive HR Thought Leadership for the Next Generation of Healthcare
Sebastien Girard -
SVP, Workforce Engagement,
Atrium Health
With the exciting recent developments in the healthcare industry, Sebastien Girard has been thinking of how HR can be more predictive and prescriptive in supporting healthcare providers. He will talk through:
• The business skills needed for the new HR leader in the healthcare space
• Transformation from the technical to the strategic leader
• Assessing beyond employee and market trends for truly predictive strategic workforce planning
11:00 am - 11:20 am
Keynote: How to Use Stories to Ignite and Inspire a High-Performance Culture
Daniel Jacobs -
CEO,
Avanoo
In the past 35 years, more than 1,000 US hospitals have closed. In the next 5 to 7 years, it is predicted by Booz & Co. that economic forces will push another 1,000 of the US’s 5,000 hospitals to seek out mergers.
As hospital executives notice that no healthcare system is insulated from increasingly complex and changing healthcare environment, they’ve realized (or will soon realize) that improving every aspect of the bottom line - from nurse retention to patient satisfaction - is directly connected to their culture.
Simultaneously, nurses, doctors, and hospital administrators have noticed that they are in greater demand than ever before. So they have new demands. If their demands aren’t met, they will leave (or never come). If their demands are met, they will drive and inspire next-level performance that can ensure the health of your healthcare system, your employees, and your patients for many years to come.
In this talk, we will cover:
• Why culture will drive more value than sickness for healthcare systems of the future
• Why extraordinary culture drives all-around bottom-line impact
• What nurses, doctors, administrators really want from employers - and why they aren’t getting it
• Why healthcare systems often aren’t seeing desired results from culture strategies
• How to scale great culture that supports health care systems’ and employees’ desired results
11:20 am - 11:50 am
Panel: Leveraging Technology to Shift HR from Transactional to Strategic
Alen Brcic -
Director, HR Technology,
Novant Health
Alison Mincey -
Senior Associate VP, HR,
The Ohio State University Wexner Medical Center
Tara O'Shea -
VP, HR,
Cedars-Sinai Health System
BJ Johnson -
Director of Digital Solutions,
Access
Anne Bucher -
SVP, Global Client Experience,
Cielo
Aaron Olman -
Regional Director, HRBP,
Trinity Health System
Matt Orozco -
Director, Healthcare Engagement Practice,
Peakon
• Emphasizing HR’s role as strategic as opposed to transactional
• Using technology and data to keep HR nimble
• Earning leadership buy-in for best practice people strategies to drive the organization forward
Alison Mincey
Senior Associate VP, HRThe Ohio State University Wexner Medical Center
11:50 am - 12:10 pm
Keynote: Value Based Care is Transformative – How are you preparing for it?
Rohit Tripathi -
Chief Strategist, Healthcare,
HUGHES
As care models increasingly morph into varying degrees of value of based care, workflows are evolving. This also means introduction of more digital technologies to drive data capturing, sharing and utilization. All of this presents interesting new challenges for HR leaders and their executives to motivate, train and nurture their staff in newer ways.
12:10 pm - 12:40 pm
Fire-Side Chat: Talent Pipelining for Diversity
Tomya Watt -
VP, Talent Acquisition,
Memorial Sloan-Kettering Cancer Center
Anne Bucher -
SVP, Global Client Experience,
Cielo
As healthcare providers reconsider the talent needed to drive innovate and deliver patient care, Tomya Watt and her team at Memorial Sloan Kettering are thinking about how to eliminate bias in pipelining talent. Before opening the conversation up for audience discussion, she will chat about her team’s efforts to:
• Attracting a digitally comfortable workforce
• Effectively partner with clients
• Eliminate biases in the selection process
12:40 pm - 1:40 pm
Luncheon
1:40 pm - 2:40 pm
Collaborative Roundtables
Bianca Rehmer -
Senior Manager, Employee Insights,
Indeed
Scott Van Horn -
CEO,
Tango Health
Dominick Squicciarini MPH/MBA -
Executive Director, Strategic Partnerships,
Purdue University Global
Karen Moore -
Director of Product Marketing,
HireRight
Jerred Crosby -
Partner & Healthcare Practice Lead,
ScottMadden, Inc.
Cindy Klein -
SVP, Enterprise Sales,
ZipRecruiter
Derek Smith -
GM, North America,
XRef
Join 10-15 of your peers and the roundtable leader to share your challenges and brainstorm solutions in front of mind topics. One hour, two topics: Dedicate 30 minutes to one topic and then rotate to tackle another topic.
1.Narrowing the Gap: Healthy Habits for Healthcare Hiring
Bianca Rehmer, Senior Manager, Employee Insights, Indeed
2.How to Raise Your Healthcare Workers’ Benefits and Insurance IQ
Scott Van Horn, CEO, Tango Health
3.Grow Your Own: Tackling the Medical Assistant Shortage
Dominick Squicciarini, Executive Director, Strategic Healthcare Partnership, Purdue University Global
4.Trends and Drivers Affecting Healthcare Talent Acquisition
Karen Moore, Senior Marketing Manager, Healthcare & Life Sciences, HireRight
5.The Foundation for HR Service Delivery: Understanding High-Performance Enablers
Jerred Crosby, Partner & Healthcare Practice Lead, Scott Madden
6.AI in Talent Acquisition
Cindy Klein, SVP, Enterprise Sales, ZipRecruiter
7. How to Overcome a Skills Shortage: Put Candidates First
Derek Smith, GM, North America, XRef, XRef
To lead a roundtable, contact Ania Domian at ania.domian@wbresearch.com or 646-200-7511.
Dominick Squicciarini MPH/MBA
Executive Director, Strategic PartnershipsPurdue University Global
Cindy Klein
SVP, Enterprise SalesZipRecruiter
2:40 pm - 3:10 pm
Town Hall: Lessons Learned from Merger & Acquisition Challenges
Jason Dennison -
VP, HR,
Dignity Health
Andre Harrison -
VP, Associate & Labor Relations,
AMITA Health
Ayesha Khan -
HR Director, Chief Transformation Office,
Advocate Aurora Health
Mike Andrus -
Vice President, Human Capital Management Transformation,
Oracle
Michelle Koven -
Executive HP Business Partner,
MultiCare Health System
Jay Carpenter -
Senior Director, HR,
AMN Healthcare
Our panelists on this session have freshly emerged from merger and/or acquisition activity and are here to tell you all! After the panel’s opening remarks, the moderator will invite audience members to submit questions on the app for the panel – and the rest of the room!
3:10 pm - 3:50 pm
Afternoon Refreshment Break in the HR Hub
Track A: Talent Acquisition
3:50 pm - 4:00 pm Track Chairperson’s Opening Remarks Iman Abuzeid - Co-Founder, CEO, Incredible Health
Track B: Learning & Development
3:50 pm - 4:00 pm Track Chairperson’s Opening Remarks Rohit Tripathi - Chief Strategist, Healthcare, HUGHESTrack C: People Analytics
3:50 pm - 4:00 pm Track Chairperson’s Opening Remarks Ryan Lebow - Senior Consultant, People Science, Glint
4:00 pm - 4:25 pm Fire-Side Chat: Roadmap to Proactive Talent Acquisition: Turning Recruitment into an Experience & Tech Driven Function
Steven MacDonell - AVP, Talent Acquisition, HCA HealthcareIt’s no news that talent acquisition in Healthcare seriously needs to step up its game. With shrinking talent pools, a competitive market, and ever new technologies emerging, healthcare talent acquisition executives need to be on the offensive.
· Improving the candidate experience
· Turn recruitment into a sales profile that is high functioning and tech driven
· Evolve marketing and employment branding for your talent acquisition function
Steven MacDonell
AVP, Talent AcquisitionHCA Healthcare
4:00 pm - 4:25 pm Fire-Side Chat: Creating Effective Learning Experiences
Matt Gosney - Vice President, Organizational Development, UC HealthMatt Gosney and his team have been working on creating learning programs that engage both clinical and non-clinical employees in UCHealth’s patient-first culture, with a newly-revised New Employee Orientation being a prime example. Before opening the discussion to the audience, Matt will chat with moderator Rohit Tripathi about how his team is:
• Creating scalable, culture-centered learning
• Extending learning beyond the classroom event
• Making training an engaging experience without information overload
4:00 pm - 4:25 pm Fire Side Chat: Revamping Employee Engagement for a 17 Point Boost
Cheryl Flynn - SVP, CHRO, Methodist Health SystemAt Methodist Health System, Cheryl Flynn and her team battled less than stellar engagement survey results to gain 17 points within a year. Before opening the conversation up to the group, Cheryl will share:
• Focusing data and analytics on the survey results
• Created a six point action plan
• Transparent communication with employees
4:25 pm - 4:55 pm Workshop: Showing Off Your Workplace’s Best Selling Points with Effective Employer Branding
David Crawford - VP, Talent Acquisition, NewYork-PresbyterianAt NewYork-Presbyterian, David Crawford and his team have just refreshed their employer branding to give a better understanding of what it’s like to work at the organization. David will walk you through how the campaign resulted in an increase in number of applicants:
• Understanding how to make your workplace an employer of choice in different markets
• Using social recruitment to reach your target demographic
4:25 pm - 4:55 pm Case Study Interactive: Driving Results through Executive Onboarding
Lisa Minor - Senior Director, Mandel Global Leadership & Learning Institute, Cleveland Clinic Ashley Villani - Program Manager IV, Executive & Physician Leader Onboarding Global Leadership and Learning Institute, Cleveland ClinicLisa Minor and her team have been made a big effort to revamp onboarding at Cleveland Clinic where she oversees leadership transitions. She will share her team's work in:
• Coaching leaders as they transition into new roles
• Metrics showcasing results from employee feedback
• Nurturing a cultural evolution and growth mindset
After her 20 minute case study presentation, Lisa will open up the session for 10 minute group discussion.
Ashley Villani
Program Manager IV, Executive & Physician Leader Onboarding Global Leadership and Learning InstituteCleveland Clinic
4:25 pm - 4:55 pm Case Study Interactive: Know Your Engagement Data and Use it to Drive Performance
Nicole McConnell - SVP, HR, Spectrum Health SystemNicole McConnell oversees employee experience at Spectrum Health where she has been working on driving engagement in a meaningful way. She will share how her team has worked to:
· Change the way they collect data by adopting a model of continuous listening
· Access real-time insights throughout the employee lifecycle, map trends, and utilize predictive intelligence to take action
· Use the data practically to inform retention and performance management strategies
After her 20 minute case study presentation, Nicole will open up the session for 10 minute group discussion.
4:55 pm - 5:25 pm Workshop: Creating a Consumer-Grade Candidate Experience
Anne Bucher - SVP, Global Client Experience, Cielo Ashley Gouge - VP, Client Development, CieloToday’s jobseekers want and expect to conduct their job search the same way they shop on Amazon, request a ride from Uber or book a room on AirBnB. That means user-friendly interfaces, timely responses, and control over their experience. In this session you’ll hear how leading healthcare organizations are assessing and updating their hiring process to attract and engage the kind of talent who will share the mission of their organization in delivering high-quality patient care.
Key Takeaways:
• Understand the unique barriers the healthcare industry faces in delivering a positive candidate experience and how to overcome them
• Discuss the bottom-line impact of your overall hiring experience on care delivery
• Learn proven strategies that improve key milestones in the candidate journey
• Leave with a three step process for auditing your current candidate experience to uncover quick opportunities for improvement
4:55 pm - 5:25 pm Workshop: Career Development for Greater Engagement
Stephanie Becerra - Senior Director, Center for Learning & Innovation, Scripps HealthOrganizations across industries are learning that today’s employee values personal and professional development in addition to monetary compensation.
• Establish a model for career development model
• Support employee-owned development using Individual Development Plans (IDPs)
• Understand the multiple generations in the workplace, their different needs and expectations for career development
4:55 pm - 5:25 pm Workshop: Proactive Talent Acquisition in Tough Labor Markets: Understand Your Data to Win Talent
John Leech - Director, Talent Acquisition, St Jude Children’s HospitalUse data to:
• Create candidate personas based off benchmarks from your loyal, best performing employees
• Build content marketing strategies that speak to your target candidates
• Develop hiring managers into super recruiters
• Sell the city where the position is located
5:25 pm - 6:25 pm
Texas State Fair Cocktail Reception in the HR Hub
After a full day of content, have some fun with your new friends with some games, beer, and yummy apps!