Nicole McConnell

SVP, HR Spectrum Health System

Nicole McConnell is senior vice president, human resources, of Spectrum Health, a $6.5 billion not-for-profit integrated health system based in West Michigan. In this role, she is responsible for providing HR strategic oversight and guidance to the Spectrum Health Medical Group, the largest and most comprehensive multispecialty medical group in West Michigan, employing over 1800 physicians and advanced practice providers. In addition, Nicole has system responsibility for executive, employee and physician compensation, employee lifecycle, human resources communications, and physician, advanced practice provider and executive recruitment centers of expertise. 

Under her leadership, Spectrum Health implemented a quarterly employee engagement survey and listening strategy; established a service recognition program; developed a strategic plan for inclusion and diversity with five areas of focus: equity of care, cultural competence, workforce diversity, supplier diversity and community engagement; expanded the number of inclusion resource groups from three to seven; and <helped lead efforts towards Spectrum Health joining/signing on to> the American Hospital Association’s #123 Equity Pledge to Act.  

Specific to the Spectrum Health Medical Group, Nicole has implemented a value-based physician compensation model inclusive of a group performance incentive, designed a physician performance mentoring infrastructure, developed an advanced practice provider leadership strategy, established a provider advisory committee to focus on improving engagement and partnered with Health Management Academy to launch a robust physician leadership development program.