Susan Bailey-Newell

Susan Bailey-Newell is the Division Senior Vice President and Chief Human Resources Officer for CHI St. Luke’s Health, the Texas Division of Catholic Health Initiatives (CHI)—one of the nation’s largest health systems. CHI St. Luke’s Health is a $2 billion full-service health system located across 23,000 square miles, including the Texas Medical Center—the largest medical complex and life science destination in the world. CHI St. Luke’s is comprised of a joint venture academic medical center with Baylor College of Medicine and affiliation with Texas Heart Institute, 11,500 employees located in 16 hospitals and other continuum of care facilities. Susan is responsible for leading all facets of the Human Resources, Organizational Effectiveness/Organizational Development, and Occupational Health functions for the Division. In addition, Susan serves as a member of CHI’s National Human Resources Leadership Council, which is accountable for the strategy, design, and deployment of all HR and Talent Management programs for the CHI enterprise.

Before joining CHI St. Luke’s Health, Susan served as the Associate Vice President of Human Resources for Cincinnati Children’s Hospital Medical Center (CCHMC), a full-service, not-for-profit pediatric academic medical center with 14,000+ employees and was ranked as the Third Best Pediatric Medical Center in the country for 15 consecutive years by U.S. News & World Report. In 2018, the organization was ranked as #2 in the nation. Susan also had two tours over a six-year period with the Cincinnati Metropolitan Housing Authority (CMHA), the largest residential landlord in Cincinnati and provides quality, affordable housing for low- to moderate-income families, and was consistently rated as one of the top “high-performing” housing authorities in the country. She first served as Assistant General Counsel followed by Director of Legal Services, Human Resources, Marketing & Communications, Government Affairs, and Leasing.  

Susan’s diverse professional opportunities and experiences in human resources, culture development, operations, legal, process improvement/performance excellence, M&A, and organizational integrations have provided her with deep appreciation and background to develop and implement Human Resources and operational strategies, programs, and systems that are focused on meeting organizational objectives.  

Susan has played an active leadership role in numerous civic and professional organizations, including serving as a Board Member of the CHI St. Luke’s Health Patients Medical Center, Cincinnati Bar Association, Board Member of the YWCA of Cincinnati, Board Member of Women Helping Women, President of the Greater Cincinnati Women’s Lawyers Association, Board Member of the Northern Kentucky University Executive Leadership and Organizational Change Advisory Board, volunteer and big sister for the Big Brothers/Big Sisters of Greater Cincinnati, court-appointed special advocate (CASA) for the Northern Kentucky Children’s Law Center, and volunteer with the Houston Star of Hope Homeless Shelter for women and children.

Susan received her BA from Xavier University in Cincinnati and her JD from the Salmon P. Chase College of Law, Northern Kentucky University, where she served on both Law Review and Moot Court.