Steven Serra

Steven Serra

National Medical Director Aetna
Steven Serra

Dr. Steven Serra serves as the National Medical Director for Aetna's Commercial & Specialty Markets organization, where he leads a high‑performing team of physicians, nurses, and analytic consultants supporting more than 13.5 million commercial members. In this enterprise‑facing leadership role, he advances the quintuple aim, drives clinical innovation, and partners closely with Sales, Network, Analytics, and Product teams to strengthen Aetna's competitiveness and support employer and consultant needs. He simultaneously serves as Chief Medical Officer for Meritain Health and American Health Holdings, reinforcing a unified clinical strategy across multiple business lines. ​ ​

Dr. Serra is a well‑known thought leader and frequent national speaker, delivering dozens of conference presentations, media interviews, and plenary sessions each year. His work has informed federal policy, guided employers' health & productivity strategies, and contributed to multiple peer‑reviewed publications on cardiovascular care, workforce health, and global occupational medicine. ​ ​ Prior to joining Aetna, Dr. Serra held senior medical leadership roles at United Airlines, DaimlerChrysler, and multiple national occupational health organizations. His experience spans aviation medicine, medical management, emergency response & disaster preparedness, disability & absence management, workers' compensation, value‑based care, and clinical operations across multiple industries. ​ ​

Dr. Serra completed his Occupational & Environmental Medicine residency and MPH at the University of Utah, holds an MSc in Social Business & Entrepreneurship from the London School of Economics, and is a Fellow of the American College of Occupational & Environmental Medicine. He maintains active medical licenses in multiple states and previously served as a Senior Aviation Medical Examiner for the FAA.

Strategic Foundations for Workforce Transformation

2:45 PM Boardroom H: Supporting Your Workforce: A Better Way to Partner on Care, Access, and Experience

Your workforce is your greatest asset—and your health benefits strategy plays a critical role in supporting them. As a health system, investing in the right health benefits partner helps ensure your employees stay healthy so they can deliver exceptional patient care. Join the discussion to learn important considerations when designing tailored benefit strategies that drive workforce stability, improved outcomes, and sustainable cost management. 

  • Advocacy-led, data-driven model enables early intervention through proactive outreach, nurse support, and targeted screening—closing care gaps and better managing chronic and high-cost conditions. 
  • Proven clinical impact drives reductions in avoidable hospitalizations, improved chronic condition management, and higher medication adherence through personalized engagement. 
  • Sustainable value achieved through better care coordination, earlier risk identification, and fewer acute events—lowering total cost trends while improving population health.

Check out the incredible speaker line-up to see who will be joining Steven.

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