Shirley Williamson, MBA, Med, CPP is a seasoned payroll executive with over 20 years of experience leading complex payroll operations, primarily within the healthcare industry. She currently serves as Payroll Director at Nemours, a role she has held for the past six years, where she oversees large-scale payroll functions and drives operational excellence. Shirley holds a Master of Business Administration in Accounting from Brenau University, and Master of Education in Human Resources and Organizational Development from the University of Georgia. Her diverse academic background equips her with a unique blend of financial expertise, strategic leadership, and people-focused insight. Throughout her career, Shirley has been deeply committed to process improvement and is particularly passionate about enhancing system efficiencies. She approaches these initiatives with a strategic mindset, focused on delivering sustainable and scalable solutions. Above all, Shirley is driven by a strong belief in the power of customer service and associate engagement. She understands that highly engaged teams are the foundation of exceptional service delivery and is dedicated to fostering a culture where team members feel valued, empowered, and motivated to excel.