Day Two: Engaging & Nurturing Talent for a Patient-Centric Workforce
Wednesday, June 24th, 2020
In April, 2009 the University of Southern California (USC) purchased the Keck Hospital and Norris Cancer Hospital from a private hospital corporation. At the time the census was below 50%, workforce size was 1500 and net revenue was $450m. Today the organization, Keck Medicine of USC, has expanded to three hospitals, over forty ambulatory sites, a workforce of over 6400 and net annual revenue topping $2b. Throughout this past decade Keck leadership has focused on recruiting exceptional talent, improving work processes, and engaging the workforce.
As a result of these and numerous other initiatives, the organization received Magnet status in the summer of 2018. In the summer of 2019, Keck Medical Center was recognized by US News and World report as an honor roll facility and achieved national ranking as the number 16 hospital in the country. And finally, in the fall of 2019, the hospital was ranked as a “A” level facility for patient safety by Leapfrog.