Lilicia Bailey
Senior Vice President & Chief People Officer
Wake Forest Baptist Medical Center
Ms. Bailey is an executive with 20+ years of leadership in global companies. She has great depth and breadth of experience creating HR vision and strategies that align with organizational goals, building departments for functional alignment and transformation, and leading all facets of “transformative people strategies” that lead to organizational success. Her passion for developing talent and ensuring a high level of organizational effectiveness, engagement, and retention is supported by vast expertise in organizational design; change management; culture assessment; succession and talent planning; strategic staffing; compensation and benefits design; leadership development; diversity and inclusion; community and employee relations; and acquisitions and divestitures. She is a proven people strategist in large, multi-site, complex, service-oriented organizations, and an academic medical center.
Ms. Bailey joined Wake Forest Baptist Medical Center, a 15,000-employee integrated academic medical center, as the Chief Human Resources Officer in 2016 to lead the evolution of HR from compliance administrators to a People Division that achieves the strategic imperative to be a “Great Place to Work, Learn and Discover”. Since joining the institution she has launched a three-year strategy to transform HR, increased employee engagement scores from 3.91 to 4.14, implemented $14M expense savings through redesign of benefits, upgraded 40% of HR talent, and put competitive pay practices in place for faculty and staff. She is leading all human capital aspects for two acquisitions, a business unit divestiture of 700 employees and a comprehensive strategy to attract and retain nurses. The People Division has established an organizational change management discipline and is leading a human capital management system conversion to a cloud solution. She works with the Board Compensation Committee on executive planning and transitions, CEO evaluations, executive compensation and talent risk assessment.