Karen Takacs
Platform Manager MultiCare Health SystemWith a career rooted in teaching, community outreach, and communications, Karen Takacs brings a people-first perspective to employee engagement. She has spent the past seven years on the marketing and communications team at MultiCare, supporting a workforce of over 20,000 employees, and has led the organization's intranet—the front door to information for staff across the system. Karen is passionate about helping employees feel informed, connected, and inspired in their work. MultiCare serves communities across Washington, Idaho, and Oregon through 13 hospitals and more than 300 care locations, all working toward becoming the Pacific Northwest's highest value system of health.
Building Resilience and Agility Through Talent Innovation
10:35 AM Fireside Chat: From Overload to Impact: How MultiCare Built a Frontline Experience that Actually Engages , in conversation with Unily
Karen Takacs of MultiCare Health System joins Unily to share how the organization reimagined the frontline experience, from fragmented communication to a more targeted, accessible, and user-centric approach.
Through a candid conversation, you'll hear:
- What wasn't working and what frontline employees weren't getting day-to-day
- How MultiCare tackled communication burnout and improved content relevance
- The transformation method, from early research to strategy to an intranet upgrade
- Early signals that showed positive employee feedback (and where they're focusing next)
- The positive effect an engaged frontline can have on the whole organization
Whether you're just starting out or evolving an established approach, this session will provide practical insights to help you cut through the noise and build a frontline experience that drives real impact for employees and patient care alike.
Check out the incredible speaker line-up to see who will be joining Karen.
Download The Latest Agenda