This discussion explores how meaningful workplace connections influence employee engagement, reduce turnover, and support safer, higher quality patient care. Baylor Scott and White will share how fostering strong relationships among team members can improve communication, trust, and workplace culture. Attendees will examine strategies that build connection-driven engagement and learn how these efforts contribute to lower patient harm and higher patient satisfaction. 

L&D is a critical driver of workforce resilience and growth in today’s healthcare environment. This discussion explores how HR leaders can leverage AI, emerging technologies, and competency frameworks to build future-ready teams, while balancing organizational investment with employees’ capacity to engage. 

Key Discussion Points:

• Using AI and tech to personalize and scale L&D.
• Building competency frameworks for career mobility.
• Trends in manager training and leadership development.
• Balancing innovation with practical implementation.