HR Healthcare 2025

October 5 - 7, 2025

The Westin Copley Place, Boston MA

Jason Coffey

Director Employee Experience, Culture Strategies and Insights Norton Healthcare, Inc

Day 1: Shaping Tomorrow’s Healthcare Workforce for the Future of Patient Care

2:20 PM Boardroom P: Tech-Enabled Care: Recognizing the People Behind the Healing

In a healthcare landscape where patient-centered care is expected, the next competitive edge lies in how we support and recognize those who deliver it. As workforce shortages, burnout, and rising care complexity intensify, organizations must find smarter, more scalable ways to elevate their teams. Join our session to explore how Norton Healthcare is blending high-tech with high-touch to create a culture where appreciation is accessible, equitable, and designed to help all employees thrive.
In this session you will learn:
  • How organizations can leverage Total Rewards and well-being programs to elevate every stage of the employee journey.
  • The impact of AI-powered and insight-driven rounding apps to reach every corner of the organization while generating actionable data to inform retention strategies and strengthen reporting.
  • Why strategic, timely, and personalized recognition magnifies positive outcomes by strengthening culture, boosting morale, and improving medical excellence.

Check out the incredible speaker line-up to see who will be joining Jason.

Download The Latest Agenda