Elise Judges

Frontline healthcare workers are the heartbeat of patient care, yet they are often the last to feel seen. Research from Achievers Workforce Institute shows that more than half of healthcare workers feel under-recognized, and 15% say they are never recognized at all.

With more than 60,000 associates across hospitals, clinics, and community programs, Bon Secours Mercy Health (BSMH) recognized the need to make appreciation part of their everyday culture. By embedding recognition into daily workflows, they reduced turnover by 50% and uncovered a strong link between frequent recognition and perfect attendance. The program now generates over $40 million in annual savings through improved retention.

Join Achievers' Clay Brown and BSMH’s Anna Kammrath for a discussion on how the leading healthcare employer is engaging their frontline workers across two countries and building a culture where people feel valued and stay.

• Learn how BSMH tailors their recognition program to frontline teams to reinforce organizational values and boost employee morale.
• Uncover the connection between recognition frequency and retention
• Explore innovative and measurable campaigns that engage leaders and associates at every level