Colleen Carroll is a Senior Director at the Mandel Global Leadership and Learning Institute within the Caregiver Office. She leads global learning and leadership strategy, designing scalable systems that align talent development with enterprise goals. Colleen oversees Healthcare Management Education programs, driving strategic planning, execution, and continuous improvement to strengthen caregiver capability and organizational performance.
Her career began in the U.S. Marine Corps, followed by instructional design roles in the defense sector before joining Cleveland Clinic in 2016. Colleen holds an MBA and a Master’s in Instructional Science and Technology, is ATD-certified, serves as an Gestalt certified leadership coach and mentor. A lifelong learner, she enjoys staying active, traveling, and exploring new experiences.
Driving Inclusion and Compliance in a Changing Landscape
10:35 AM Cleveland Clinic Keynote Case Study: From Strategy to Structure: Formal Development Programs That Work
As organizational complexity continues to increase, leadership development programs must be intentionally redesigned to remain effective and relevant.
The goal of Cleveland Clinic’s Mandel Global Leadership & Learning Institute formal development programs is to provide caregivers and leaders with ongoing development experiences that foster growth, strengthen the talent pipeline and retain top talent.
Since the programs were launched in 2018, more than 3,000 caregivers and leaders have participated.
During the session, we will:
- Examine how increasing organizational complexity is reshaping the expectations and design of formal leadership development programs.
- Describe how Cleveland Clinic’s Mandel Global Leadership & Learning Institute is redefining formal development through integrated, experiential, and outcomes-driven approaches.
- Gain practical insights for strengthening leadership pipelines and succession planning.
Check out the incredible speaker line-up to see who will be joining Colleen.
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