HR Healthcare 2020

December 01 - 02, 2020

Hyatt Regency Austin, TX

Anne Bucher, SVP, Global Customer Experience at Cielo
Cielo Logo

Anne Bucher


SVP, Global Customer Experience
Cielo

Check out the incredible speaker line-up to see who will be joining Anne.

Download The Latest Agenda

Day One: A People Strategy that Drives Patient Experience Excellence

Tuesday, June 23rd, 2020


2:00 PM Workshop: Creating a Consumer-Grade Candidate Experience

Today’s jobseekers want and expect to conduct their job search the same way they shop on Amazon, request a ride from Uber or book a room on AirBnB. That means user-friendly interfaces, timely responses, and control over their experience. In this session you’ll hear how leading healthcare organizations are assessing and updating their hiring process to attract and engage the kind of talent who will share the mission of their organization in delivering high-quality patient care.
• Understand the unique barriers the healthcare industry faces in delivering a positive candidate experience and how to overcome them 
• Discuss the bottom-line impact of your overall hiring experience on care delivery
• Learn proven strategies that improve key milestones in the candidate journey  
• Leave with a three step process for auditing your current candidate experience to uncover quick opportunities for improvement