HR Healthcare 2019

June 18 - 19, 2019

Hyatt Regency Austin, TX

Day One: A People Strategy that Drives Innovative Healthcare

Tuesday, June 18, 2019

7:00 am - 8:00 am Breakfast & Registration

8:00 am - 8:20 am Welcome Remarks & HR Healthcare Charity Challenge Kick-Off

Zainab Hayat - Program Director, HR Healthcare 2019, a WBR event
img

Zainab Hayat

Program Director
HR Healthcare 2019, a WBR event

8:20 am - 8:35 am Chairperson’s Opening Address

To chair this morning, contact McKenzie Warren at mckenzie.warren@wbresearch.com or 646-200-7484.

8:35 am - 9:00 am Keynote: Reconnecting with Caregivers during a Time of Transformation

Heather Brace - SVP, Chief People Officer, Intermountain Healthcare
Intermountain Healthcare has gone through a significant transformation in the past two years. Heather Brace, Chief People Officer at Intermountain Healthcare, has worked on rebuilding trust and redefining what Intermountain is to its caregivers. She will share how her team is working to:

• Help caregivers find their sense of belonging 
• Empowering leaders to create the future with their teams
• Providing transparency and alignment across the system 
• Set strategy for the future workforce
• Support healthy lifestyles to connect to the mission

img

Heather Brace

SVP, Chief People Officer
Intermountain Healthcare

9:00 am - 9:25 am Keynote: Building a Talent Identity Culture for 2025

Trevor Walker - VP, HR, Organizational Development, & Learning, Ascension
In his role at Ascension, Trevor Walker and his team have been working on what is necessary to achieve strategic direction and deliver quality healthcare. Trevor will share the different streams his team is working on such as:

• An associate value proposition that recognizes the associate voice
• Building on a leadership framework to asses, develop, and promote the leader of tomorrow
• Align performance management and business outcome

img

Trevor Walker

VP, HR, Organizational Development, & Learning
Ascension

With healthcare facing continuous transformation, shrinking talent pools, and a growing patient population, future staffing needs are ever-present in the minds of hospital HR leaders across the country. Our panelists will discuss:

• Innovations in pipelining quality talent
• Identify and develop talent for gaps in succession planning
• Strengthening internal recruiting and leadership development programming

img

Pamela Dixon Ridgeway

VP, Talent
Christiana Care Health System

img

Stephanie Clark

System Director, Customer Experience & Chief Learning Officer
Baptist Memorial Health Care

img

Carol Kubeldis

Vice President, Talent Acquisition
Providence St. Joseph Health

img

Sandra Murray

Texas Division Director, Talent Management
CommonSpirit Health

img

Bianca Rehmer

Senior Manager, Employee Insights
Indeed

9:55 am - 10:35 am Morning Refreshment Break in the HR Hub

10:35 am - 11:00 am Keynote: Proactive HR Thought Leadership for the Next Generation of Healthcare

Sebastien Girard - SVP, Workforce Engagement, Atrium Health
With the exciting recent developments in the healthcare industry, Sebastien Girard has been thinking of how HR can be more predictive and prescriptive in supporting healthcare providers. He will talk through:

• The business skills needed for the new HR leader in the healthcare space
• Transformation from the technical to the strategic leader
• Assessing beyond employee and market trends for truly predictive strategic workforce planning

img

Sebastien Girard

SVP, Workforce Engagement
Atrium Health

11:00 am - 11:20 am Keynote: Digital Transformation Empowering your Human Capital

Rohit Tripathi - Chief Strategist, Healthcare, HUGHES
The digitization of healthcare is ushering a renaissance in the way care is delivered.  The confluence of public policy, technology and the patient-centric reorientation of care has set the stage for digital transformation in the industry. There is a growing sense of awareness about the role of technology in empowering and inspiring the care providing personnel to achieve this care.  

Rohit Tripathi

Chief Strategist, Healthcare
HUGHES

• Emphasizing HR’s role as strategic as opposed to transactional
• Using technology and data to keep HR nimble 
• Earning leadership buy-in for best practice people strategies to drive the organization forward

img

Alen Brcic

Director, HR Technology
Novant Health

Alison Mincey

Senior Associate VP, HR
The Ohio State University Wexner Medical Center

Tara O'Shea

VP, HR
Cedars-Sinai Health System

img

Kasper Hulthin

Co-Founder & Chief Growth Officer
Peakon

11:50 am - 12:10 pm Keynote: The War for Talent: Recruiting and Retaining Utilizing Student Loan Benefits

Kate Antonini - Director, Business Development, SoFi Janet Fields - Director, Business Development, SoFi
With student loan debt now reaching upwards of $1.5 trillion in the U.S, many talent focused healthcare systems are looking for ways to help their employees address this priority. Over the past year, several notable hospitals introduced student loan contributions to recruit and retain key nursing talent who’s most pressing need is paying off their student loan debt. As hospitals prepare for the impact of Baby Boomer nurses nearing retirement - attracting millennial talent has become mission critical for continued success. 

This session will focus on student loan trends within healthcare systems. 

• Learn how peer firms are assessing their own demographic to determine how student debt is impacting their employee base 
• Learn how peer employers are thinking about eligibility for a student loan benefit. 
• What does a typical student loan reimbursement benefit look like for a nurse? 
• What can firms do today without budget? 
• Update on current legislation in congress impacting student loan benefits 

img

Kate Antonini

Director, Business Development
SoFi

img

Janet Fields

Director, Business Development
SoFi

12:10 pm - 12:30 pm Fire-Side Chat: Talent Pipelining for Diversity

Tomya Watt - VP, Talent Acquisition, Memorial Sloan-Kettering Cancer Center
As healthcare providers reconsider the talent needed to drive innovate and deliver patient care, Tomya Watt and her team at Memorial Sloan Kettering are thinking about how to eliminate bias in pipelining talent. Before opening the conversation up for audience discussion, she will chat about her team’s efforts to: 

• Attracting a digitally comfortable workforce
• Effectively partner with clients
• Eliminate biases in the selection process 

Tomya Watt

VP, Talent Acquisition
Memorial Sloan-Kettering Cancer Center

12:30 pm - 1:30 pm Luncheon

Join 10-15 of your peers and the roundtable leader to share your challenges and brainstorm solutions in front of mind topics. One hour, two topics: Dedicate 30 minutes to one topic and then rotate to tackle another topic.

1.Narrowing the Gap: Healthy Habits for Healthcare Hiring
Bianca Rehmer, Senior Manager, Employee Insights, Indeed

2.How to Raise Your Healthcare Workers’ Benefits and Insurance IQ
Scott Van Horn, CEO, Tango Health

3.Grow Your Own:  Tackling the Medical Assistant Shortage
Dominick Squicciarini, Executive Director, Strategic Healthcare Partnership, Purdue University Global

4.Trends and Drivers Affecting Healthcare Talent Acquisition
Karen Moore, Senior Marketing Manager, Healthcare & Life Sciences, HireRight

5.Defining Employee Wellness

6.Motivating Employees Amidst Fast & Furious Changes

7.How Is Your Social Game? Winning Recruitment Online

To lead a roundtable, contact McKenzie Warren at mckenzie.warren@wbresearch.com or 646-200-7484.

img

Bianca Rehmer

Senior Manager, Employee Insights
Indeed

img

Scott Van Horn

CEO
Tango Health

img

Dominick Squicciarini MPH/MBA

Executive Director, Strategic Partnerships
Purdue University Global

img

Karen Moore

Senior Marketing Manager, Healthcare & Life Sciences
HireRight

Our panelists on this session have freshly emerged from merger and/or acquisition activity and are here to tell you all! After the panel’s opening remarks, the moderator will invite audience members to submit questions on the app for the panel – and the rest of the room!
img

Jason Dennison

VP, HR
Dignity Health

img

Andre Harrison

VP, Associate & Labor Relations
AMITA Health

img

Ayesha Khan

HR Director, Chief Transformation Office
Advocate Aurora Health

img

Julie Fletcher

Chief Talent Officer
AMN Healthcare

3:00 pm - 3:40 pm Afternoon Refreshment Break in the HR Hub

Track A: Talent Acquisition

3:40 pm - 3:50 pm Track Chairperson’s Opening Remarks
Iman Abuzeidi - Co-Founder, CEO, Incredible Health
img

Iman Abuzeidi

Co-Founder, CEO
Incredible Health

Track B: Learning & Development

3:40 pm - 3:50 pm Track Chairperson’s Opening Remarks
Rohit Tripathi - Chief Strategist, Healthcare, HUGHES

Rohit Tripathi

Chief Strategist, Healthcare
HUGHES

Track C: People Analytics

3:40 pm - 3:50 pm Track Chairperson’s Opening Remarks

3:50 pm - 4:15 pm Fire-Side Chat: Roadmap to Proactive Talent Acquisition: Turning Recruitment into an Experience & Tech Driven Function

It’s no news that talent acquisition in Healthcare seriously needs to step up its game. With shrinking talent pools, a competitive market, and ever new technologies emerging, healthcare talent acquisition executives need to be on the offensive.

· Improving the candidate experience
· Turn recruitment into a sales profile that is high functioning and tech driven
· Evolve marketing and employment branding for your talent acquisition function

3:50 pm - 4:15 pm Fire-Side Chat: Creating Effective Learning Experiences

Matt Gosney - Vice President, Organizational Development, UC Health
Matt Gosney and his team have been working on creating learning programs that engage both clinical and non-clinical employees in UCHealth’s patient-first culture, with a newly-revised New Employee Orientation being a prime example. Before opening the discussion to the audience, Matt will chat with moderator Rohit Tripathi about how his team is:

• Creating scalable, culture-centered learning
• Extending learning beyond the classroom event
• Making training an engaging experience without information overload

img

Matt Gosney

Vice President, Organizational Development
UC Health

3:50 pm - 4:15 pm Fire Side Chat: Revamping Employee Engagement for a 17 Point Boost

Cheryl Flynn - SVP, CHRO, Methodist Health System
At Methodist Health System, Cheryl Flynn and her team battled less than stellar engagement survey results to gain 17 points within a year. Before opening the conversation up to the group, Cheryl will share:

• Focusing data and analytics on the survey results
• Created a six point action plan
• Transparent communication with employees

Cheryl Flynn

SVP, CHRO
Methodist Health System

4:15 pm - 4:45 pm Workshop: Showing Off Your Workplace’s Best Selling Points with Effective Employer Branding

David Crawford - VP, Talent Acquisition, NewYork-Presbyterian
At NewYork-Presbyterian, David Crawford and his team have just refreshed their employer branding to give a better understanding of what it’s like to work at the organization. David will walk you through how the campaign resulted in an increase in number of applicants:

• Understanding how to make your workplace an employer of choice in different markets
• Using different assessment models for candidate fit
• Using social recruitment to reach your target demographic

img

David Crawford

VP, Talent Acquisition
NewYork-Presbyterian

4:15 pm - 4:45 pm Case Study Interactive: Driving Results through Executive Onboarding

Lisa Minor - Director, Leadership Programs & Learning Operations, Cleveland Clinic
Lisa Minor and her team have been made a big effort to revamp onboarding at Cleveland Clinic where she oversees leadership transitions. She will share her team's work in:

• Coaching leaders as they transition into new roles
• Metrics showcasing results from employee feedback
• Nurturing a cultural evolution and growth mindset

After her 20 minute case study presentation, Lisa will open up the session for 10 minute group discussion.

img

Lisa Minor

Director, Leadership Programs & Learning Operations
Cleveland Clinic

4:15 pm - 4:45 pm Case Study Interactive: Know Your Engagement Data and Use it to Drive Performance

Nicole McConnell - SVP, HR, Spectrum Health System
• Change the way they collect data
• Map mood and store performance on a live system
• Use the data practically to inform  retention and performance management strategies


img

Nicole McConnell

SVP, HR
Spectrum Health System

4:45 pm - 5:15 pm Improving Candidate Experience & Quality of Hire with Talent Assessment

• Making the candidate experience more intuitive and human 
• Assessing talent for your organizational fit and skill needs
• Accelerating the hiring process to reduce time to hire

To lead this session, contact McKenzie Warren at mckenzie.warren@wbresearch.com or 646-200-7484.

4:45 pm - 5:15 pm Blended Learning for the Modern Worker

• Successfully bringing together live and online training
• Effectively using technology to replace face-to-face meetings
• Delivering information in more digestible chunks

To lead this session, contact McKenzie Warren at mckenzie.warren@wbresearch.com or 646-200-7484.

4:45 pm - 5:15 pm The Future of Strategic Workforce Planning: Adapting to New Technologies & Leveraging Data & Analytics

•How to adapt to new technologies
•Leveraging data and analytics within SWP
•Using machine learning to understand demographic changes

To lead this session, contact McKenzie Warren at mckenzie.warren@wbresearch.com or 646-200-7484.

5:15 pm - 5:45 pm Case Study Interactive: Listening to Your Recruiters to Build a Winning Talent Acquisition Strategy

Peter Gioacchini - VP, Talent Selection, Solutions, & Services, Hackensack Meridian Health
At Hackensack Meridian Health, Peter Gioacchini’s team has experienced a lot of success in more targeted recruiting thanks to a better inform talent acquisition strategy. He will share with the group how his team:

• Partnered with COEs in better listening to recruiter feedback
• Looked to market intelligence to boots talent acquisition efforts
• Tracked data and built it into the ATS to showcase a comprehensive TA strategy
• Working on trouble areas and empowering teams to attract quality talent

Peter Gioacchini

VP, Talent Selection, Solutions, & Services
Hackensack Meridian Health

5:15 pm - 5:45 pm Workshop: Career Development for Greater Engagement

Stephanie Becerra - Senior Director, Learning & Development, Scripps Health
Organizations across industries are learning that today’s employee values personal and professional development in addition to monetary compensation.  

• Establish a model for career development model 
• Support employee-owned development using Individual Development Plans (IDPs)
• Understand the multiple generations in the workplace, their different needs and expectations for career development

img

Stephanie Becerra

Senior Director, Learning & Development
Scripps Health

5:15 pm - 5:45 pm Workshop: Proactive Talent Acquisition in Tough Labor Markets: Understand Your Data to Win Talent

John Leech - Director, Talent Acquisition, St Jude Children’s Hospital
Use predictive analytics to:

• Understand where you are investing your budget and where you need to spend
• Pinpointing your competition in each market
• Benchmark your loyal, best performing employees to hire future employees
• Advertise for a healthy pipeline to attract the right talent in current workforce demographics

John Leech

Director, Talent Acquisition
St Jude Children’s Hospital

5:45 pm - 6:45 pm Texas State Fair in the HR Hub

After a full day of content, have some fun with your new friends with some games, beer, and yummy apps!